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Underwriting Officer – Medical- Nairobi Job ICEA Lion Group

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Insurance Jobs. ICEA Lion Group Jobs

The Underwriting Officer is responsible for debiting new/renewal of business and efficiently processing policy documents in order to facilitate the timely collection of premiums.

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Client onboarding & membership data management

  • Review of proposal forms received from clients and transfer into workable schedules
  • Updating and reconciling client membership lists with M-Tiba

Policy & underwriting functions

  • Update of excel schedules for debiting purposes
  • Underwriting and debiting medical policies and endorsements
  • Critical review and analysis of claims data to facilitate renewal terms
  • Quote processing medical accounts
  • Reports processing for client engagement
  • Preparing monthly and quarterly client review reports for engagement
  • Preparing medical fund utilization reports to guide client replenishment

Finance & other administrative support

  • Following up on fund deposits and ensuring timely replenishment with clients
  • Follow up with finance for admin fee and card fees update and alignment with M-Tiba
  • Supporting of other administrative functions withing the medical unit
  • Ensures accuracy and efficiency in medical underwriting, facilitate review reports for client engagement, and improves our TAT on membership updates and quotes.
  • Evaluating each risk to determine acceptability regarding classification, limits of coverage, surcharges, and pricing by using approved rating systems and company underwriting guidelines.
  • Making entries as required properly and promptly in footprint systems to ensure the accuracy of data in relation to underwriting, aggregate exposures, and research.
  • Understanding and complying with any reinsurance requirements to minimize risk and to deliver business plan objectives.
  • Responding to correspondence in accordance with the mail handling procedures.
  • Attending to enquiries from direct Clients, Brokers, and Agents.
  • Attending to clients’ complaints as per the set standard.
  • Performing relevant duties in the absence of the Section Head.
  • Identifying and submitting all risks that are beyond the Company’s capacity to Reinsurance Department for facultative placement
  • Doing accounts reconciliation as requested by the Credit Control Department
  • Signing/approving processed endorsements/Credit Notes as per the set authority limits
  • Filling returns under various classes to the Insurance Regulatory Authority (IRA) on
  • Identify and suggest improvements to the footprint system and other processes for improved efficiency
  • Ensuring that Documents worked on are filed and stored within the Electronic Data Management System (EDMS) within set timelines.
  • Ensure documents processed for new business, renewals, and endorsements are electronically dispatched within set TATs.

Academic & Professional Qualifications and Experience

  • Bachelor’s Degree in Business or related discipline from a reputable university.
  • Professional qualification(s) in insurance e.g. ACII, FCII, or equivalent
  • At least five (5) years experience in insurance operations.

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