Supervisor- Payments, Trade & TBO Job SBM Bank
Supervisor – Payments, Trade & TBO at SBM Bank Supervises daily payment processing, trade finance, and back-office banking transactions for operational compliance. Requires Specialist training i.e. ACI Operations, Trade CDCS, CSDG e.t.c. Full-time.
Job Purpose:
Ensure timely processing of Payments, Trade & TBO transactions in line with current policies and procedure.
Key Responsibilities:
Financial:
- Enhance the bank’s revenue targets by ensuring 100% revenue collection for all payment, trade & TBO products.
- Ensure complete and accurate processing of all payment, trade & TBO finance transactions and collection of commissions thereof.
- Eliminate financial losses emanating from processing fraudulent transactions.
Customer Perspective:
- Provide a high quality of service to all clients within agreed SLAs.
- Customer complaints be resolved within TAT.
- Ensure high quality of communication to internal and external clients, both verbal and written.
- Take ownership when dealing with queries, offer suggestions and conclude constructively by investigating and resolving whilst protecting the bank’s reputation.
- No exceptions and incidents with respect to adherence to the service charter regarding customer satisfaction.
Operational Excellence:
- Confirm, monitor contract settlements and reconcile entries to confirm receipts and payments.
- Nostro accounts reconciliation
- Ensuring complete and accurate processing of all payments, trade & TBO contracts and related transactions in the swift and core banking system.
- Ensure opening and closing FX rates maintenance
- Prepare and submit regulatory reports on time
- Ensure all title documents are handled as per bank procedure and held under dual control.
- Ensure that all due diligence checks have been conducted with regard to compliance.
- Deal confirmation matching.
- Co-ordinate with other departments to ensure smooth and timely execution of client instructions.
- Query resolution and analysis
- Prepare audit reports for counterparties
Risk and Control
- Custody of payments, Payments, trade & TBO contracts – Responsible for ensuring safekeeping of all documents within the department.
- Ensure minimal errors by ensuring accuracy in Payment, trade & TBO deals capturing in swift and core banking system.
- Ensuring departmental compliance to both local and external regulatory requirements e.g. Anti-Money Laundering, US sanctions, CBK guidelines.
- Ensure that monthly reconciliation schedules and risk attestations are carried out and submitted.
Learning and Development:
- Execution of any other duty as allocated from time to time by senior management.
- Keeping up with any developments in the department so as to remain informed and relevant.
- Provide support to the team leader ensuring effective teamwork across the payment, trade & TBO.
- Support and adopt the implementation of change initiatives.
- Provide suggestions to the line manager on improvements and solutions based on knowledge of payment, trade & TBO.
- I continuously look for opportunities to further develop own skills and expand knowledge base.
- Obtain constant feedback on personal development from your line manager and other team leaders.
- Train and develop back ups within the department to ensure continuity of business.
Customers of this Position
Treasury, Correspondent Banking, Finance, Credit, all branches.
Knowledge; Skills and Experience required for this Role
- Bachelor’s degree in business related course
- Proficiency in computer packages e.g. MS Word and Excel
- Accuracy
- Attention to details
- Ability to work under pressure
- Ability to meet specified deadlines to contribute to attaining organizational goals.
- Business graduate from an accredited University
- Excellent Communication skills
- Working experience in banking and operations, experience in working in payments, trade and TBO being added advantage.
- Mandatory Professional qualifications – Specialist training i.e. ACI Operations, Trade CDCS, CSDG e.t.c.
- Excellent interpersonal skills
Competencies required for this Role
- Team spirited
- Eager to learn, coach and mentor
- Pro-active
Problem Solving
- Analytical
- Self-Driven
- Professionalism
- Innovation
Accountability
- Delegated Authority.
- Custody of payments, trade & TBO documents
How to Apply
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