Spa Therapist Job (30K)
Customer Service Jobs
Duties and Responsibilities
Client Consultation and Assessment
- Conduct thorough client consultations to understand needs, health conditions, and preferences.
- Assess client skin type, body condition, and suitability for treatments.
- Recommend appropriate spa therapies, treatments, and products tailored to individual client needs.
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Treatment Delivery
- Perform a wide range of spa treatments such as massages (Swedish, deep tissue, hot stone), facials, body scrubs, wraps, aromatherapy, and other wellness therapies.
- Ensure each treatment is delivered professionally, safely, and within the scheduled time.
- Monitor client comfort during sessions and adjust techniques as needed.
Client Care and Experience
- Greet clients warmly and maintain a welcoming, relaxing environment.
- Educate clients on post-treatment care and wellness tips.
- Respond to client queries and resolve any concerns promptly and professionally.
Record Keeping and Administration
- Maintain detailed client records, including treatment history, preferences, allergies, and consultations.
- Update treatment logs and product usage accurately.
- Ensure client confidentiality at all times.
Hygiene and Safety
- Maintain cleanliness and organization of treatment rooms and spa facilities.
- Sanitize equipment and tools before and after each use.
- Follow health and safety guidelines, including proper handling of products and equipment.
Product Knowledge and Sales Support
- Stay updated on spa products, therapies, and industry trends.
- Recommend retail products to clients that complement treatments, when appropriate.
- Assist in promoting spa packages, memberships, and special offers.
Teamwork and Professional Development
- Collaborate with colleagues to ensure smooth spa operations.
- Participate in training sessions, workshops, and skill development programs.
- Demonstrate a professional attitude, punctuality, and reliability.
Feedback and Quality Improvement
- Gather client feedback to improve service quality.
- Suggest enhancements to spa protocols and client experiences.
- Maintain a high standard of service consistency to enhance client loyalty.
Key Requirement Skills And Qualification
- Certificate/Diploma in Aesthetucs, Beauty, Cosmetology or related field
- 1-3 years’ experience in skincare/spa or beauty treatments
- Skilled in client consultations and professional treatment delivery
- Strong customer service and product knowledge
- Knowledge of hygiene, health & Safety Standards
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HOW TO APPLY
If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.
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