Senior Relationship Manager, Institutional Job NBK

Banking Jobs. National Bank of Kenya Jobs.

Position Scope:

Responsible for driving business growth (Asset, Liabilities and Customer numbers),
Revenue and Profitability within the Institutional Banking Sector of Corporate Banking.
This entails Managing a Portfolio of Customers and Partnering with the Corporate
Banking Product House Units (Transactional Banking, Trade, Asset Finance and
Insurance as applicable) to co-create business solutions-oriented value propositions.

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Key Responsibilities:

• Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees
  and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by
  engaging Existing and New to bank customers.
• Relationship Management of Institutional Banking Customers.
• Manage and maintain relationships with key/strategic Institutional Banking
  stakeholders.
• Customer Service Management: Enquiry/Complaint response and resolution within
  set standards
• Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within
  annual business target
• Maintain Turnaround time on Credit Applications for Institutional Banking Segment
  Business.
• Maintain Institutional Banking Segment Business Operational Costs within approved budget
• Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
• Deputise the Sector Head, Institutional Banking and offer support in driving
  business growth (Asset, Liabilities and Customer numbers), Revenue and
  Profitability within the Institutional Banking Sector of Corporate Banking.

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Skills & Experience:

• University Degree in Business Administration, Economics, Finance, Banking or its
  equivalent from a recognized institution.
• Master’s degree in a relevant field from a recognized institution is an added
  advantage.
• Relevant certification in business development Finance or its equivalent is an added advantage.
• 5-6 years’ banking experience in the Financial/banking sector, four (4) of which should be in Relationship Management Institutional banking within Corporate banking.
• Track record of attaining targets of business growth and profitability in the financial services and banking sector.
• Have appreciation and operating knowledge of the banking industry, market, trends
  as well as challenges.
• Sound understanding of statutory and regulatory requirements of corporate
  governance, business and banking operations.
• Customer & Client Focused Innovation – able to meet the demands of internal and
  external customers
• Meaningful Collaboration – Ability to establish key partnerships and facilitate,
  influence, collaborate and establish accountability through all levels of the
  organization to help drive uptake of the Bank’s products and services
• Entrepreneurial and Commercial thinking
• Excellent research, analytical, and problem-solving skills.
• Integrity & courage to challenge actions within various business units and the status quo.
• Excellent stakeholder management skills
• Negotiation and Influencing skills

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How to Apply

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