Senior Office Administrator Job IRA
Administration Jobs, Insurance Regulatory Authority Jobs. The Senior Office Administrator manages administrative operations, requiring a Bachelor’s in Secretarial Studies (or Business/Social Sciences with Secretarial Diploma), 4-week Secretarial Management Course, 3+ years experience, and computer proficiency. Full-time role in Nairobi.
Responsibilities
The duties and responsibilities will entail:
- Taking oral dictation;
- Using e-office to research and process data;
- Attending to visitors/clients;
- Handling telephone calls;
- Handling customer inquiries and complaints; coordinating schedules of meetings and appointments;
- Coordinating travel arrangements;
- Ensuring security of office records, equipment and documents including classified materials;
- Ensuring security, integrity and confidentiality of information;
- Maintaining an up to date filing system in the office;
- Preparing responses to routine correspondence;
- Overseeing office protocol and etiquette;
- Guiding and supervising other office administrative services personnel;
- Maintaining office diary, appointments and travel itineraries;
- Coordinating schedules of meetings;
- Monitoring procedures for record keeping of correspondence and file movements
- Supervising office cleanliness; and
- Establishing and monitoring procedures for record keeping of correspondence and file movements;
- Membership to a relevant professional body and in good standing where applicable;
Requirements
- Three (3) years’ cumulative relevant work experience at the grade of Office Administrator or in a comparable position.
- Bachelor Degree in Secretarial Studies from a recognized institution.
OR
- Bachelors of Business and Office Management from a recognized institution plus a Diploma in Secretarial Studies from a recognized institution.
OR
- Bachelors Degree in Social Sciences from a recognized institution plus a Diploma in Secretarial Studies from a recognized institution.
- Certificate in Secretarial Management Course lasting not less than four (4) weeks from a recognized institution.
- Proficiency in computer applications.
Competencies and skills
- Communication skills
- Interpersonal skills
- Report writing skills
- Presentation skills
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