Senior IT Business Analyst Job Britam

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Job Purpose 

The Senior System Support Analyst – Asset Management (BAM) is responsible for ensuring the end-to-end reliability, scalability, and business alignment of the Core system and all supporting digital and integration ecosystems that enable Britam Asset Managers’ operations, sales, and customer experience. 

Key Responsibilities 

• Drive continuous enhancement of Unit Master to support evolving BAM business needs, products, and  regulatory requirements. 
• Translate business requirements into system configurations, functional enhancements, and scalable solutions.
• Lead delivery of technology components for BAM initiatives, including new fund launches, digital products, and distribution channels.
• Identify, design, and implement process automation opportunities to reduce manual effort and improve turnaround times 
• Drive straight-through processing (STP) across onboarding, transactions, reconciliations, and reporting.
• Design and support integration solutions between the core system, digital platforms and third-party platforms.
• Ensure seamless digital self-service capabilities for clients and sales teams, improving customer experience and adoption. 
• Lead data flow design and optimization, ensuring real-time or near real-time synchronization across systems.
• Manage and coordinate system changes, releases, and upgrades, ensuring minimal business disruption.
• Engage vendors and partners to deliver enhancements, integrations, and platform improvements.
• Proactively identify technology gaps and recommend innovative solutions to support BAM growth and efficiency 

Key Performance Measures 

• As described in your Personal Scorecard. 

Knowledge, experience and qualifications required 

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems or relate  field 
• 4-6 years’ experience in IT Services and System Development, preferably within financial services, asset or  wealth management 
• Proven experience delivering end-to-end system implementation or transformation projects 
• Strong understanding of asset management and investment operations, including unit trusts, pension 
• funds, equities, fixed income, and portfolio management processes 
• Demonstrated experience in stakeholder management across business and IT functions 
• Experience in data analysis, reporting, and use of analytical tools (e.g. SQL, Excel, Power BI) 
• Solid knowledge of IT systems architecture, including front, middle, and back-office systems 
• Understanding of data flows, system integrations, APIs, and data governance principles 

How to Apply

Click here to apply