Sea Export Manager Job Bridge Talent Management
Sea Export Manager Job
Role Purpose
We’re looking for a hands-on, experienced Sea Exports Manager to lead our export operations out of Kenya. This role is all about ensuring smooth day-to-day operations, delivering top-notch service to our clients, managing risks, and driving continuous improvement in line with company goals.
What You’ll Be Doing
Team Management & Leadership
- Lead and motivate the sea exports team, keeping them updated on changes and company goals.
- Coach and develop team members, oversee performance evaluations, and ensure smooth onboarding and training for new staff.
- Manage team schedules, absences, and workflow transitions when organizational changes occur.
Process & Quality Management
- Build and maintain a strong operational structure with the right expertise and resources.
- Review and implement Standard Operating Procedures (SOPs) to ensure consistent, high-quality service.
- Monitor performance through regular audits and quality checks.
Operations Coordination
- Oversee the end-to-end export process to guarantee that clients get the level of service they pay for.
- Work closely with internal teams (Finance, Legal, Insurance, Risk, etc.) to ensure smooth operations.
Risk & Cost Control
- Put measures in place to minimize extra costs (demurrage, storage, etc.).
- Ensure accurate billing and compliance with contractual KPIs.
- Handle customer disputes in collaboration with legal and insurance teams, and implement preventive measures for recurring issues.
Reporting & Insights
- Track and report on operational performance, risks, and market trends.
- Provide monthly updates to management, highlighting key customer accounts, financial performance, and market outlook.
Requirements
What We’re Looking For
- Experience: 5+ years in a busy clearing & forwarding company (with at least 1 year in a managerial role handling sea exports).
- Education: Business degree plus a Diploma in Clearing & Freight Forwarding or a related field.
- Skills: Strong leadership, communication, decision-making, and organizational skills; computer literacy is a must.
- Attributes: Proactive, detail-oriented, a team player, and committed to integrity and excellence.
Key Targets & KPIs
- 100% adherence to service KPIs.
- Eliminate non-recoverable costs (truck detention, demurrage, storage).
- Timely invoicing within 48 hours of the last logistics event.
- Over 98% accuracy on documentation and process completeness.
- Drive business growth by adding at least 50 TEUs/month from new clients.
How to Apply
🚨 Before You Apply for This Job…Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Click here & get it reviewed by our recruiters.