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What We Need
- Experience coordinating caregivers and managing daily schedules.
- Ability to handle high‑volume calls, resolve issues quickly, and multitask effectively.
- Strong administrative background: verifying timesheets, updating records, supporting payroll.
- Advanced English: professional communication + accurate documentation.
- Tech skills: CRM systems, ClearCare (or similar), Google Sheets, Microsoft Office.
- Strong decision‑making in a fast‑paced environment.
- Ability to manage stress and maintain professionalism.
- Experience supporting recruiting tasks (interviews, screening, onboarding).
- Ability to take on on‑call shifts when required.
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Key Responsibilities
- Answer calls and provide professional, friendly assistance.
- Serve as liaison between caregivers, clients, and the Office Manager.
- Receive and process referrals accurately.
- Schedule and coordinate daily caregiver assignments.
- Verify timesheets, update telephony records, and support payroll activities.
- Maintain complete and updated caregiver personnel files in ClearCare.
- Support general office tasks and administrative duties.
- Assist with recruiting: interviewing, screening, scheduling, onboarding.
- Handle on‑call duties as needed.
- Maintain professionalism while multitasking under pressure.
Education & Experience
- High school diploma or equivalent.
- Ideally 2+ years of administrative or office experience.
- 1+ year of experience as a Scheduler / Scheduling Coordinator.
- Basic knowledge of medical terminology (preferred).
- Strong communication and interpersonal skills.
- Ability to work independently with sound judgment.
- Strong organizational and multitasking abilities.
- Fluent English: reading, writing, and speaking.
Read More>>>3 CV Tricks That Make Recruiters Call You First
How to Apply
🚨 Before You Apply for This Job. Need Help With Your CV?
This job will attract 1000+ applicants.
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Using the same CV for every application will not get you interviews.
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Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
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