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Sales Associate Job Keep IT Cool

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Key Responsibilities 

Market & Sales Strategy

  • Conduct market analysis to determine effective sales strategies and pricing policies.
  • Monitor competitor activity and recommend strategies to maintain competitive advantage.
  • Support the creation of sales materials, including “Proven Solutions,” product templates, and proposals.

Customer Acquisition & Account Management

  • Identify, prospect, and onboard new customers and B2B agents.
  • Maintain and nurture client accounts through upselling, cross-selling, and regular engagement.
  • Provide timely market feedback to management for product, pricing, and campaign improvements.

Product Sales & Promotions

  • Sell Raino products, including white meat and cold chain solutions.
  • Participate in marketing events, trade shows, and exhibitions to promote products.
  • Innovate and recommend new products or promotional opportunities.

Operations & Collections

  • Ensure timely installation of freezers for clients.
  • Manage receivables and secure payments for all monthly sales.
  • Report issues or delays in collections promptly.

Reporting

  • Submit weekly market analysis, revenue, collection, and leads generation reports.
  • Prepare RTM reports and other ad hoc reports as requested by management.

Key Performance Indicators (KPIs)

  • Monthly Sales Target: As rolled out per quarter by the Commercial Lead.

Client Acquisition & Conversion:

  • Generate at least 40 leads per month.
  • Convert a minimum of 4 new customers per month.
  • Recruit 40 B2B agents annually.

Account Engagement:

  • Ensure all accounts are engaged regularly.
  • Identify upselling and cross-selling opportunities.
  • Keep clients informed of company products and activities.
  • Churn Rate: Maintain churn at or below 18%.
  • Freezer Installations: Complete at least 2 installations per month.
  • Receivables & Collections: Secure payment for 100% of monthly sales by month-end.
  • Reporting: Submit timely and accurate:
  • Weekly market analysis report
  • Weekly revenue and collection report
  • Weekly leads generation and conversion report
  • RTM report          

Expected Reports 

  • Weekly market analysis report             
  • Weekly revenue and collection report            
  • Weekly leads generation and conversion report
  • RTM report   

Qualifications and Experience 

  • Minimum of a Diploma or Certificate in Sales, Marketing, Business Administration, or a related field.
  • At least 1–2 years’ experience in sales, field sales, or customer-facing commercial roles (experience in FMCG, poultry, fish, or cold-chain products is an added advantage).
  • Experience working with B2B customers, agents, or distributors is preferably in Horeca market
  • Basic understanding of credit management and collections will be an added advantage

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How to Apply

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