Sales Admin Job Centum Real Estate
Looking for a sales & marketing job in Kenya? Centum Real Estate is hiring a Sales Admin to support sales operation and provide administrative support to the sales team. The role is based in Nairobi, and experience in administrative, operations, or sales support roles is required.
Job Summary
Sales Admin is responsible for ensuring seamless administrative and operational support within the sales function while maintaining a high standard of client service. This role focuses on coordinating sales processes, managing documentation, maintaining accurate records, and supporting client interactions to enhance efficiency and consistency across the customer journey.
Key Responsibilities
Client Relations (Support-Focused)
- Coordinate client communication, ensuring timely responses and follow-ups
- Support the sales team in managing client interactions, appointments, and updates
- Handle client queries related to documentation, refunds, payments, and processes professionally
- Maintain accurate and up-to-date client records in CRM systems
- Escalate complex client issues to the relevant teams promptly
Operations & Administration (Core Focus)
- Manage and organize all sales documentation, including agreements, booking forms, and client records
- Ensure completeness, accuracy, and compliance of all client files
- Track deal progress and proactively flag delays or missing documentation
- Prepare regular reports on sales inquiries and pipeline status
- Maintain CRM systems with a high level of accuracy and consistency
- Support invoicing, payment tracking, and follow-ups with the finance team
- Coordinate scheduling, meetings, and internal communication across teams
Showroom & Client Experience Management
- Take full ownership of showroom readiness, ensuring all client-facing spaces meet cleanliness and brand standards at all times
- Conduct regular inspections of showrooms and show houses to maintain presentation quality
- Coordinate with cleaning and maintenance teams to address issues promptly
- Ensure show units are fully prepared prior to client visits, events, or site tours
- Maintain adequate inventory of marketing materials, brochures, and display items
Qualifications
- Minimum B+ (KCSE) & Second-Class Upper Division
- Bachelor’s degree in business administration or a related field
- 2–4 years of experience in administrative, operations, or sales support roles
- Experience in real estate or a structured sales environment is an added advantage
How to Apply
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