Restaurant Manager Job The Local Grill Nairobi, Kenya

Job Overview

We are seeking an enthusiastic, lively, and dedicated Restaurant Manager to lead our team and oversee daily operations. In this role, you will lead our Front-of-House (FOH) staff, partner with the kitchen team, drive foot traffic, and ensure every guest receives a warm, memorable dining experience.

If you are a passionate hospitality professional who loves working with people, possesses strong leadership abilities, and is eager to learn and grow with our brand, we want to hear from you!

Key Responsibilities

1. Operations & Kitchen Liaison

• Organize daily operational workflows, manage shift scheduling, and ensure strict adherence to hygiene, safety, and health regulations.
• Utilize kitchen experience to ensure seamless communication and coordination between the Front of House and Back of House.

2. Team Leadership & Development

• Directly manage, motivate, and coordinate the Front-of-House team.
• Train, mentor, and monitor staff performance with high precision and attention to detail.
• Proactively manage team dynamics, resolving conflicts and handling operational challenges efficiently.

3. Guest Experience & Business Growth

• Welcome guests warmly in person, make personalized menu recommendations, and engage with diners to guarantee total satisfaction.
• Maintain a vibrant atmosphere on the floor that encourages repeat business and helps drive foot traffic.
• Maintain customer relations
• Participate in creative thinking to drive more foot traffic.

Requirements & Qualifications

• Experience: Minimum 4 years of experience as a Front-of-House Manager in a high-volume restaurant setting and fine dining. Kitchen experience is required.
• Education & Certifications:
• High School Diploma or equivalent required (Degree or Diploma in Hospitality Management or Business preferred).
• Valid Food Safety Manager Certification (e.g., ServSafe) and local Alcohol Service Certification.
• Technical Skills: Proficiency with modern POS systems, digital scheduling, and inventory management software.
• Availability: Ability to work a flexible schedule, including nights, weekends, and holidays.

Key Competencies & Qualities

• Exceptional Interpersonal Skills: Highly professional with a natural talent for welcoming guests, serving others, and building rapport.
• Leadership & Team Management: Proven ability to inspire staff, foster teamwork, and lead by example.
• High Attention to Detail: Precise in monitoring service standards, floor presentation, and guest feedback.
• Enthusiasm & Passion: Genuine excitement for food, wine, and creating memorable dining experiences.
• Problem-Solving: Calm under pressure, with strong conflict-resolution skills.

Application Requirements

To apply, please submit the following documents:

• Updated Resume / CV
• Letter of Recommendation
• A Brief Statement, with a one- minute video explaining why you are uniquely suited to work at The Local Grill. You can place the video via TransferNow.

How to Apply:

Email all required documents to thelocalgrill254@gmail.com with the subject line “Application: Restaurant Manager – [Your Name]”.