Restaurant Manager Job Paul Caffe
Hotel Jobs. Paul Caffe Jobs
We are seeking a Restaurant Manager with a strong focus on customer service. The candidate must excel in leadership, guest satisfaction, staff management, and operational efficiency, all centered around providing excellent customer experience.
Key Roles and Responsibilities:
Customer Service & Guest Experience
- Ensure exceptional customer service is delivered consistently by all team members.
- Address and resolve guest complaints promptly and professionally.
- Monitor customer eedback through reviews, surveys, and direct communication to implement service improvements.
- Engage with guests to build relationships and encourage repeat business.
Staff Management & Training
- Recruit, train, and mentor front and back-of-house staff.
- Lead by example, fostering a culture of hospitality and accountability.
- Conduct regular performance evaluations and coaching sessions.
- Schedule staff to meet customer service demands and operational needs.
Operational Management
- Oversee day-to-day restaurant operations, ensuring smooth service flow.
- Ensure compliance with health, safety, and sanitation regulations.
- Collaborate with kitchen and baristas to maintain quality standards and consistency.
- Monitor inventory and coordinate with the store team to ensure adequate stock.
- Maintain accurate financial records and assist with budgeting and cost control.
Sales & Marketing Support
- Assist in developing strategies to improve customer retention and drive revenue.
- Analyze sales trends and customer preferences to enhance menu offerings and service.
Preferred qualifications:
- Hospitality Management degree with at least 3yrs Proven experience as a Restaurant Manager and with the ability to manage a team in a fast-paced, high-pressure environment.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving abilities with a customer-first mindset.
- Solid understanding of restaurant operations, POS systems, customer service KPIs and basic financial principles.
- Flexible schedule, including evenings, weekends, and holidays.
How to Apply
Qualified candidates to send their applications to hr@paulcaffe.com and CC: eddynyingi@gmail.com and customerservice@paulcaffe.com
🎯 Before You Apply for This Job…
Found a job you really want? Don’t lose the opportunity because of your CV.
You may have the right experience and skills, but if your CV doesn’t clearly match what the employer is looking for, you may never get the interview.
Don’t apply with the same CV you use for every job.
Send us your CV + the job advert, and our recruitment team will customise your CV to position you strongly for that specific role.
Plus, you’ll receive 3 months job search support from our recruiters. You’ll have a dedicated recruiter to support you with your job search and help you find suitable jobs..
Don’t just apply. 👉 Click Here & Get Your CV Customised & Claim Your 3-Month Support Today
Read Job Seeker Testimonials Below: Professionals Who Got Jobs Through Corporate Staffing
Related Jobs To Check Out
Jobs Managed by Our Recruitment Team
The vacancies below are managed directly by the Corporate Staffing recruitment team on behalf of our clients. Review the job advert, then submit your application through our recruitment team for consideration.
Browse Other Jobs Posted Today
Explore the latest job opportunities posted now. Apply early to maximize your chances, as many employers begin reviewing applications as soon as suitable candidates apply.