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Relationship Officer Job Phoenix Capital
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Are you passionate about working with boda-boda riders and driving financial inclusion? We’re looking for a proactive Relationship Officer to handle both loan sales and repayment collections within the boda-boda sector.
Key Responsibilities
- Prospect and onboard boda-boda riders through field visits & stage activations
- Explain loan products and support clients through the application process
- Monitor daily/weekly repayments and manage loan arrears
- Conduct field follow-ups, negotiate repayment plans & reduce delinquency
- Build strong relationships with clients, stage leaders & guarantors
- Provide customer education on loan terms, financial discipline & credit health
What We’re Looking For
- Experience in microfinance, asset/boda-boda financing, or field sales
- Strong negotiation & customer relationship skills
- Ability to work in the field daily
- Good communicator with a passion for customer service
- Knowledge of boda-boda operations in Kenya is a BIG plus
Read>>>3 Interview Red Flags Recruiters Notice in the First 60 Seconds      Â
How to Apply
Qualified candidates should send their applications to magdaline@phoenixcapital.co.ke copying Winnie@phoenixcapital.co.ke and Jacob@phoenixcapital.co.ke. Application deadline: Monday, 8th December 2025.
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