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Relationship Officer – BD Job Rafiki Microfinance Bank, Nakuru, Kenya

Job Title: Relationship Officer – Business Development
Date Posted: 11/08/2026
Job Type: Full Time
Job Level: Entry
Employer: Rafiki Microfinance Bank
Industry: Sales & Marketing
Salary: Open
Location: Nakuru
Country: Kenya
Deadline: 14/08/2026

Department: Business Development

Reporting To: Branch Manager

Location: Countywide across our 19 Branches

Job Summary:

To achieve business growth for the Bank by selling Enterprise products within assigned market segments and by promoting and selling other products and services of the Bank to enhance value-added relationships with existing customers.

Key Responsibilities

  • Grow the bank’s liabilities, assets and NFI in the Enterprise segment.
  • Effectively manage PAR
  • Grow quality loan book
  • Promote active utilization of the bank’s Credit and Treasury facilities to existing and potential clients.
  • Recommend for product development relevant to the Enterprise Banking sector.
  • Evaluate credit proposals and oversee the credit applications process on a timely basis with the bank has set turnaround times.
  • Effectively manage and expand the relationships with existing Enterprise banking clients and bringing in new clients to ensure business growth and continuity.
  • Actively ensure customer relationship management
  • Ensuring compliance with both internal and external regulatory requirements.
  • Safeguard and promote the bank’s image with the general public
  • Cross-sell and upsell other bank products
  • Any other official duty that may be assigned from time to time

Qualifications, Knowledge, Skills and Competencies

  • Bachelor’s degree in a business related field
  • 1-2 years’ experience
  • MS Office
  • Interpersonal skills
  • Organization and planning skill
  • Networking skills
  • Attention to details
  • Analytical skills
  • Integrity
  • Confidentiality
  • Negotiation skills
  • Presentation skills

How to Apply

  • Qualified and interested candidates are invited to submit their applications, including a detailed CV to hr@rafiki.co.ke with Relationship Officer- Business Development and preferred branch location as the subject line before 14th August 2026.
  • Only shortlisted candidates will be contacted.
  • We are an equal opportunity employer and encourage applications from all qualified candidates.

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