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Recoveries Manager Job MEB
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Responsibilities:
Strategic & Operational Responsibilities
- Develop and implement debt collection and recovery strategies across retail, SME, and corporate portfolios.
- Monitor and manage the Bank’s NPL portfolio to ensure timely and effective recovery actions.
- Set recovery targets, track performance, and prepare regular management reports on recoveries, arrears trends, and write-offs.
- Review delinquent accounts and determine appropriate recovery actions, including restructures, settlements, and legal recover
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Stakeholder & Relationship Management.
- Collaborate with Credit, Relationship Managers, Branches and the Risk team to proactively manage problem accounts.
- Provide guidance to Relationship Managers on early warning signs and remedial actions.
Legal & Compliance.
Commercial.
- Ensure all collection and recovery activities comply with CBK guidelines, consumer protection laws, and the Bank’s internal policies.
- Enforcement of contractual obligations in cases of a breach.
- Regular review of likely major commercial risk areas and advising on mitigants.
- Liaising with various internal customers/departments and improving on contractual practices informed by feedback received.
- Assisting in the settlement of commercial claims and disputes.
Collections & Recoveries Management.
- Oversee early, mid, and late-stage collections processes to ensure consistency and effectiveness.
- Assisting in restructuring credit and repayment terms, developing strategies and plans to secure collateral better, and collecting and monitoring agreed payments.
- Coordinate with external service providers (auctioneers, debt collectors, valuers, advocates) to support recovery efforts.
- Ensure realization of securities in accordance with legal and regulatory requirements.
- Working with customers and other relevant departments within the Bank to obtain pertinent information and prepare written in-depth analyses and recommendations to protect the Bank and strengthen credit risk assessment
Qualifications
- Bachelor’s degree in law (LLB) from a recognized institution
- Postgraduate Diploma in Law (KSL)
- Professional qualifications in Credit Management, Risk Management, Banking, or Insolvency will be an added advantage (e.g. ACIB, CPA, ACCA, or Certified Credit Professional).
Experience.
- Above 8 years’ experience in banking credit, collections, or recoveries.
- At least 5 years in a supervisory or managerial role within a bank or financial institution.
- Strong understanding of secured and unsecured lending, legal recovery processes, and collateral realization.
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How to Apply
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