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Quality Coordinator (German) Job Sama

IT Jobs, Sama Jobs.

About the role:

We are looking for a highly skilled Quality Analyst Project Coordinator to support the development of advanced AI tools for product attribution, classification and other purposes. This project focuses on creating a rich and diverse dataset of written German text, annotated and corrected by humans.

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Responsibilities:

  • Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines.
  • Document and share feedback with the individual labelers
  • Identify trends and insights in quality performance, and effectively mitigate quality performance issues. 
  • Communicate quality trends and insights to the customer. Calibrate with the  customer on instructions and edge cases.
  • Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions.
  • Apply knowledge of Consumer Packaged Goods domain to accurately classify and/or describe products.
  • Collaborate with cross-functional teams to update labeling workflows and improve quality.
  • Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives.
  • Generate responses with intentional but realistic grammar, spelling, and structural errors.
  • calibration sessions to align QA standards across teams and help train new reviewers or analysts.
  • Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment.
  • Ensure that documentation is up to date. 

Qualifications:

  • English as a second language – minimum C1 English proficiency required. 
  • C2 level of German
  • Ability to follow linguistic and situational writing prompts.
  • Excellent written communication and coordination skills 
  • 2 years working experience in a corporate/ business environment.
  • Prior experience in at least one of the following:
    • Linguistic QA
    • Data annotation for NLP/AI projects
    • ESL/EFL teaching, editing, or copyediting
  • Keen eye for detail -spotting subtle grammar and structure issues others miss.
  • Comfortable reviewing and providing feedback on structured data.
  • Ability to give actionable and constructive feedback to annotators.
  • Experience with creating and tracking timelines, milestones, and status reports is a plus.

Preferred Qualifications:

  • C1 or C2 level English proficiency. 
  • Familiarity with error tagging systems is a big plus.
  • Experience in CPG industry/workflows, or other relevant knowledge of retail products. 

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