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Quality Advisor Job AKUH

Medical Jobs. Aga Khan University Hospital Jobs

Job Summary

  • Support the implementation of quality and patient safety; enforce compliance with the hospital quality program across assigned departments, working together with the unit leadership and to carry out scheduled quality audits, guiding in corrective action formulation and implementation.
  • Support the implementation of utilization management across assigned clinical departments in order to deliver cost effective patient care and address risk.
  • Provide Physician liaison and clinical corporate client support, working closely with care managers.
  • Provide support/guidance in the review of relevant policies to conform to the quality and patient safety standards of the hospital
  • Lead the development of Policies and procedures as and where required
  • Support assigned departments in process reengineering to optimize operational efficiency and patient care
  • Guide the interpretation and implementation of developed policies and procedures in the context of the quality and patient safety framework.
  • Constantly involved in the training and communication of quality and patient safety issues and standards/best practice throughout the assigned areas.
  • Review accreditation and regulatory agencies survey /internal quality audit findings and support the development and implementation of corrective/preventive action plans to address non-compliance.
  • Directs and supports the collection, measurement and presentation of data required for monitoring and improving quality and patient safety.
  • Leads the Hospital in conducting Root Cause Analysis (RCA) for sentinel and adverse events
  • Identifies opportunities for continuous quality improvement and supports the implementation of CQI activities in assigned areas.
  • Support departmental leaders in identification of relevant utilization management indicators
  • Support departmental leaders in the collection and application of utilization management data in quality improvement activities
  • Provide timely utilization management outcome reports to the clinical director and clinical departmental leaders to facilitate utilization improvement initiatives.
  • In liaison with the clinical department support persons and departmental leaders, support the creation of wholesome QVRs that incorporate all quality indicators for the department.
  • Train departmental leaders and staff in utilization management data collection.
  • Identify gaps and challenges in timely data collection within the clinical departments and escalate to the clinical director for action.
  • Support the departments in timely updates of the QVRs as set in policy, month by month.
  • Liaise with the hospital statistician to achieve the integration of data in departmental QVRs into an institutional QVR.
  • Coordinate the clinical departments support persons under the guidance of the clinical director for clinical quality data validation.
  • Aggregation and analysis of clinical audit data
  • Continuously audit compliance with the hospital quality and safety program in assigned areas.
  • Coordinate the closure of matters arising from physician feedback for improved physician satisfaction and participation
  • Develop appropriate indicators and targets and regularly report performance.
  • Provide clinical support to Corporate clients via care managers
  • Carry out any other lawful tasks as may be assigned by Quality Director /COS from time to time. 
  • University degree level – preferably with a Master’s Degree, Medical/Clinical qualification preferred.
  • Health Management background would be an added advantage
  • Minimum 3 (three) years’ experience in direct and indirect clinical care activities in a healthcare institution.
  • In-depth understanding of good clinical practice requirements;
  • Have strong experience and knowledge of clinical monitoring functions with knowledge of clinical research. 
  • Excellent problem-solving skills and the ability to manage multiple tasks.
  • Excellent data analytical and presentation skills.
  • Good leadership skills.
  • Excellent communication, interpersonal and presentation skills.
  • Ability to work in multidisciplinary teams.

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