Product Manager NGO Job Living Goods

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Roles And Responsibilities

• Write detailed user stories, functional requirements, and acceptance criteria for engineering teams on assigned innovation products.
• Own and maintain the product backlog for assigned products, working with the Manager, Product Management, and engineering leads to keep priorities current, sequenced, and well-defined.
• Track release schedules, flag risks early, and ensure key milestones remain on track across concurrent workstreams.
• Engage directly with field users — Community Health Workers, supervisors, and program staff — to gather, document, and synthesise feedback into actionable product inputs.
• Collaborate with UI/UX designers to develop wireframes, user flows, and interface specifications grounded in real user needs.
• Support sprint ceremonies including refinement, planning, and retrospectives, ensuring the engineering team has clear, well-defined work.
• Facilitate user acceptance testing and manage post-deployment feedback loops for assigned products.
• Track product performance metrics and surface insights to the Manager, Product Management to inform iteration decisions.
• Produce clear, concise product documentation and status updates to keep stakeholders informed.
• Support the Manager, Product Management in stakeholder engagement, requirements gathering, and cross-functional coordination as required.

Skills & Competencies

• 3–5 years of product management, business analysis, or closely related experience.
• Hands-on experience writing requirements, managing backlogs, and coordinating product delivery in agile environments (Scrum, Kanban).
• Ability to engage directly with end users and translate qualitative feedback into well-structured, actionable requirements.
• Organised and detail-oriented, with the ability to manage multiple workstreams concurrently without losing track of quality or timelines.
• Strong written and verbal communication skills; comfortable working across technical and non-technical teams.
• Curiosity and interest in emerging technology, including AI-enabled digital health tools.
• Experience in the digital health sector or international development is an advantage, not a requirement.
• Comfort in a rapidly changing environment, with the ability to handle uncertainty and contribute to problem-solving initiatives.

Minimum Qualifications

• Bachelor’s degree in Information and Communication, Digital Health, Computer Science, or a related discipline or relevant experience.
• Product management or business analysis certifications an added advantage.

How to Apply

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