Operations Team Member Job Java House Kisumu, Kenya
Key Responsibilities
- Deliver food orders from the kitchen to tables promptly and accurately.
- Ensure food presentation, temperature, and quality meet restaurant standards.
- Communicate with kitchen and service staff regarding order status and guest needs.
- Maintain the cleanliness of the waiter stations and the restaurant.
- Always follow food safety and sanitation guidelines.
- Assist with restocking condiments.
- Support opening and closing duties as assigned depending on the business dynamics.
- Maintain a clean, tidy, and working tables at all times. Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.
- Consistently follows the set Standard Operating Procedures (S.O.Ps) during production.
- Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification and presenting bills on time and accept payment.
- Cleaning of pots, pans, cutlery, crockery, guest and staff toilets, equipment/machines and sanitization of the general kitchen.
- Ensure proper waste management by disposing of bins and cleaning of grease traps.
- Food preparation, presentation, correct storage, and production of the right quality.
- Assist the wait staff during busy shifts to reduce the customer wait time and ensure all meals are served hot and fresh.
- Cleaning of guest and staff washrooms.
- Cleaning and sanitization of the general kitchen.
- Ensure proper waste management by disposing of bins and cleaning of grease traps.
- Correct use of detergent.
Qualifications
- Must be a good planner, ability to think and make quick decisions under pressure, strong interpersonal and problem-solving abilities.
- Must be flexible, a team player, highly responsible & reliable.
- Must be customer-oriented and have excellent customer care techniques and application.
- Ability to upsell and inform our guests about new menu products.
- Must be result-oriented, self-driven, articulate, and pro-active.
- In-house training in service.
- 6 months working experience as a certified Java House Staff. Ability to work under pressure and long hours.
- Must have a KCSE certificate with a mean grade of C plain.
- Must be interested in the hospitality industry.
How to Apply
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