Candidates Testimonials – How C.S.S Got Me Hired
Advice From Our Recruitment Team – By Carolyne N. – Head Of Recruitment
Personalized Support for Your Success
Upcoming Trainings & Events – Leadership & Career Growth Events
Operations Support Advisor –EAGL NGO Job DRC
NGO Jobs, Danish Refugee Council Jobs.
Your main duties and responsibilities will be:
- Provide strategic oversight and analysis of Country Office (CO) performance, supporting the EDH in identifying emerging risks and coordinating timely management responses.
- Ensure consistent adherence to global operational standards, driving accountability and continuous improvement across COs.
- Lead and oversee risk management processes across CO’s within the Hub, ensuring accurate risk registers, effective mitigation strategies, and appropriate escalation of high-level risks.
- Validate and advise on reported losses, ensuring robust root cause analysis and implementation of corrective measures to strengthen controls.
- Contribute to annual sustainability assessments by reviewing operational and financial performance, identifying systemic challenges and opportunities for improvement.
- Oversee the implementation of audit recommendations and strengthen compliance mechanisms across Country Offices.
- Participate in incident management teams, ensuring timely and compliant operational responses to crises.
- Promote a proactive, solution-oriented approach between HQ and COs to strengthen organizational agility and cross-departmental collaboration.
- Serve as Officer-in-Charge during EDH absences, ensuring strategic continuity and effective oversight at the Hub level.
About you
To be successful in this role, we expect you to bring strong strategic and solutions-oriented coordination and analytical skills. You combine operational insight with sound judgment, enabling you to anticipate risks, guide strategic decision-making, and ensure accountability at all levels. Adept at navigating organizational systems and diverse stakeholder landscapes, you foster collaboration, efficiency, and compliance while maintaining focus on impact and results. As a trusted advisor and confident communicator, A confident communicator and trusted partner, you build collaboration across teams and drive accountability, quality, and results.
Moreover, we also expect the following:
- At least 7 years of experience in similar senior-level operational management
- Significant experience in leading and coordinating, multi-country operations in dynamic and challenging environments.
- Significant experience in budget management, financial oversight, and compliance in multi-donor environments.
- Hands-on experience with enterprise resource planning (ERP) systems, Ability to analyze data and system outputs for decision-making, troubleshooting, and process improvement.
- Extensive experience in the management of a wide range of risks and issues, including, but not limited to, program, safety, financial, supply chain, IT, and legal/compliance risks and issues in the international humanitarian sector.
- Substantial experience working in fragile or conflict-affected contexts, with a strong understanding of operational risks, adaptive planning, and field support strategies necessary to operate effectively in high-risk environments.
How to Apply
🚨 Before You Apply for This Job. Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Get it reviewed here by our recruiters today.