Marketing Manager Job Nrs Sacco Kikuyu, Kenya
Key Responsibilities
- Develop, implement, and review marketing strategies, plans, policies, and procedures to support the achievement of the Society’s goals and objectives.
- Set marketing targets, coordinate departmental activities, and monitor performance to ensure achievement of targets.
- Grow membership, increase awareness and visibility, and enhance the SACCO’s market share.
- Advise management on the performance of different products, services, and market segments.
- Design, develop, and review products and services that meet the needs of various market segments.
- Carry out market intelligence, customer surveys, and feasibility studies for business expansion and new opportunities.
- Manage, maintain, and grow the Society’s social media platforms and other communication channels.
- Coordinate branding, public relations, advertising, marketing campaigns, and promotional activities.
- Organize and manage Society events including AGMs, SGMs, member education, trainings, and Corporate Social Responsibility activities.
- Represent the SACCO in external functions and stakeholder engagements.
- Manage the marketing budget and ensure prudent use of resources.
- Develop and implement growth strategies, business development initiatives, and income-generating opportunities.
- Identify, map, and pursue business opportunities aligned to the SACCO’s strategic objectives.
- Build, manage, and retain relationships with existing and prospective members, partners, and stakeholders.
- Prepare business proposals and negotiate partnerships on behalf of the SACCO.
- Increase the client and member base through targeted business development activities.
- Maintain in-depth knowledge of the SACCO’s products, services, value proposition, and industry trends.
- Prepare reports on successes, challenges, emerging opportunities, and areas requiring improvement.
- Perform any other duties as may be assigned.
Qualifications and Experience
- Bachelor’s degree in Marketing, Sales and Marketing, Business Administration, Commerce, or a business-related field from a recognized institution.
- At least two (2) years’ relevant marketing and business development experience, preferably in the financial sector.
- Experience in a DT SACCO, commercial bank, microfinance bank, or other regulated financial institution will be an added advantage.
Competencies and Key Attributes
- Excellent communication, interpersonal, negotiation, and relationship management skills.
- Strong analytical, planning, organizational, and reporting skills.
- High degree of creativity, commercial awareness, and customer focus.
- Ability to handle multiple and conflicting priorities and work under strict deadlines.
- Strong critical thinking, problem-solving, leadership, and team management skills.
- Demonstrated ability to develop and implement marketing and business growth strategies.
- Integrity, professionalism, and commitment to excellent service delivery.
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