Candidates Testimonials – How C.S.S Got Me Hired
Advice From Our Recruitment Team – By Carolyne N. – Head Of Recruitment
Personalized Support for Your Success
Upcoming Trainings & Events – Leadership & Career Growth Events
Manager – Quality Assurance, Release, Change & Configuration Management Job KRA
Manager – Quality Assurance, Release, Change & Configuration Management Job
Job Summary
The jobholder shall be responsible for Software and Hardware quality assurance, configuration and change management process in the Authority. The person shall ensure overall implementation of quality assurance, change and configuration best practices, and lead/manage implementation of those practices across the various programmes and projects within the Authority.
Must Read>>CV Makeover: 4 Powerful Edits That Lead to Interviews
Duties and responsibilities
- Support the planning, design and execution of test plans, test scripts and process plans for projects.
- Work closely with various departments to perform and validate test cases based on quality requirements and recommend changes to predetermine quality guidelines.
- Ensure that the end product meets the minimum quality standards, is fully functional and user friendly.
- Support resource allocation decisions during project prioritization with stakeholders
- Lead and guide assigned team reportees on required quality assurance deliverables.
- Apply Quality Assurance expertise on assigned initiatives and undertake research on best practice as part of benchmarking.
- Leads Quality Assurance and Change Configuration Management in the Authority.
- Ensure Quality Assurance & testing team adhere to Software Testing Life Cycle (STLC) and best practices by managing Quality Assurance activities including regression, performance, stress, load testing.
Qualifications
- Bachelor’s Degree in any of the following disciplines: – Computer Science, Information Technology, Business Information Technology or relevant and equivalent qualification from a recognized Institution;
- Master’s Degree in any of the following disciplines: – Computer Science, Information Communication Technology, Business Information Technology or relevant and equivalent qualification from a recognized Institution, will be an added advantage.
- Leadership Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
- Minimum of five (5) year’s work experience in a similar role, and at least two (2) years at Assistant Manager level or a comparable position.
Competencies
- Innovative thinking
- Organizational skills
- Resilience and Adaptability
- Critical Thinking and Problem-Solving
- Customer-Centrism Approach
- Professionalism, Ethical Judgment and Integrity
- Certified International Software Testing Qualification Border (ISTQB) Tester
- IT Infrastructure Library (ITIL)
- Project Management Certification
- Certified Information Systems Auditor (CISA)
- Certified Information Security Manager (CISM)
- Certified Ethical Hacker (CEH)
- Computer Hacking Forensic Investigator (CHFI)
- Certified Incident Handler (ECIH)
- Certified Information Security Professional (CISSP)
- ISO 27001
- International Association for Six Sigma Certification (IASSC)
- International Institute of Business Analysis (IIBA)
Must Read>>>How Senior Management & Leadership Course Empowered Me As a Woman in Tech
How to Apply
🚨 Before You Apply for This Job. Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Get it reviewed here by our recruiters today.

