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LPG Retail Associate Job Sun King
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Responsibilities
What you would be expected to do:
Last mile task completion
- Conduct customer installations, cylinder exchanges, meter exchanges, uninstallations/repossessions, and in-house LPG maintenance/service events.
- Deliver LPG products to customers safely, efficiently, and on time.
- Provide exceptional customer care by addressing inquiries, resolving issues, and ensuring a positive customer experience during in-home task completion
- Adhere to LPG handling and transportation safety procedures
- Report and document any incidents, near misses, or safety concerns.
Customer Training and Safety Audits
- Onboard and train customers on LPG usage during installations
- Perform on-site safety audits at customer’s homes or businesses to minimize cooking-related risks.
Stock management
- Ensure zero loss of stock between the shop and the customer.
- Maintain LPG mass balance accuracy.
Team Collaboration
Work closely with the Last Mile, Sales, and Risk teams to optimize LPG performance and support a positive work environment.
Qualifications
Competencies
- Basic understanding of LPG, safety, and regulatory requirements
- High level of attention to detail and commitment to safety
- Customer-focused and problem-solving approach mindset
- Ability to manage time effectively
- Strong reading comprehension and verbal communication skills.
Experience & Qualifications
- Ability to operate a motorcycle
- Valid motorcycle driving licence (Mandatory)
- 1 year of experience in a delivery, customer engagement, or related role
- Utmost professionalism while interacting with customers in their homes
- Strong organization and time management abilities
- Reliable, trustworthy, and responsible
- Team player, self-driven, proactive, friendly, communicative & open to learning, and feedback
- Able to set and meet targets, structured approach to running operations
- Experience working within an informal settlement is a plus
- Familiarity with route planning and customer scheduling, or customer management is a plus
- Basic first aid and fire safety training is a plus
How to Apply
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