Lead of Housekeeping Hotel- Amboseli Job

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Role Objective

Our client, a hotel is seeking for a Lead in housekeeping to oversee the daily operations in the housekeeping department. Their key is role is to ensure the highest standards of hygiene and guest satisfaction are achieved.

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  • Supervise daily housekeeping activities and ensure rooms and public areas are cleaned to required standards.
  • Prepare duty rosters and allocate daily tasks to the housekeeping team.
  • Inspect guest rooms and public areas to ensure cleanliness and report any maintenance issues.
  • Handle basic guest requests and complaints related to housekeeping in a polite and timely manner.
  • Take part in hiring, training, and guiding housekeeping staff including room attendants and laundry staff.
  • Ensure availability of cleaning supplies, linen, and guest amenities by monitoring stock and placing orders when needed.
  • Coordinate with the front office and maintenance teams to ensure smooth room turnaround.
  • Ensure staff follow health, safety, and hygiene procedures at all times.
  • Maintaining the housekeeping equipment and ensure proper usage of the equipment’s.
  • Participate in audits, quality assurance programs, and inspections to ensure brand and regulatory compliance.
  • Maintain simple records such as room status and lost and found items.
  • Perform any other reasonable duties assigned by management.

Job Specifications and Qualifications

  • Diploma or Degree in Hospitality, Business Management or related field.
  • At least 2 years’ housekeeping experience within the hospitality industry.
  • Any other relevant professional certification is an added advantage.

Key Competencies

  • Strong Leadership and Management skills
  • Attentive to details
  • Organizational skills
  • Good Communication and interpersonal skills
  • Ability to solve problems.
  • Time Management skills
  • High Integrity and professionalism.

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Interested and qualified candidates should forward their CV to: careers@emergeegressconsulting.com using the position as subject of email.

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