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IT Intern Job Branch International
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Job Overview
The IT intern will work for Branch Microfinance Bank at our Nairobi Office and will be responsible for providing technical support and assistance to users.
Key Responsibilities
- Troubleshoot and provide technical support to employees
- Create work orders for repairs and service
- Document help desk and repair requests, and ensure conclusive resolution
- Perform routine security checks on the system
- Work with vendors to resolve equipment/ software issues
- Install, configure, and patch servers, storage, and other IT infrastructure
- Monitor servers and data centers to ensure they are operating properly
- Manage user accounts and system permissions
- Support the development, maintenance, and review of the bank’s ICT policy and procedures which support the strategic objectives.
- Support the Senior IT Associate in ensuring that the organization has appropriate and up-to-date ICT functionality, software, and hardware in an effective, efficient, secure, and cost-conscious manner.
- Support the Senior IT Associate in running the bank end of day processes, as well as any ad hoc requests
Qualifications
- Degree in IT or a related field
- Advanced computer skills – SQL Server, Oracle, Sybase
- Strong verbal and written communication skills
- Comprehensive knowledge of computer systems and experience troubleshooting hardware and software.
- You are highly entrepreneurial. You take the initiative to solve problems before they arise. You’ve started and/or contributed to projects you’re passionate about.
- You are a great collaborator. You know that startups are a team sport. You listen to others, speak your mind, and ask the right questions.
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How to Apply
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