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House-keeping Supervisor Job PrideInn
House-keeping Supervisor Job. Hotel Jobs in Kenya
Responsibilities
- Responsible for smooth operation of the rooms assigned.
- Responsible for the performance of GRAS/Rooms stewards
- Supervise Room Attendants
- Organizes and facilitates the room making process.
- Daily allocation of rooms and deep cleaning tasks to team members.
- Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.
- Attend timely to guest requests and complains
- Checks the occupied and departure rooms, giving special attention to guest needs.
- Ensures that the entire operation is performed as per the laid down standards.
- To organize immediately the guest needs under intimation to EHK.
- Manage guest requests, including VIP amenities and communicating them to the relevant team members
- Routine inspection of guest bedrooms to ensure they meet standards.
- Aware of all room categories and amenities.
- Achieve positive outcomes from guest queries in a timely and efficient manner
- Carry out lost and found procedures.
- Report maintenance issues to Maintenance/Engineering Department.
- Assist Executive Housekeeper with training requirements.
- Represent the needs of the team to others in the hotel.
- Comply with hotel security, fire regulations and all health and safety legislation.
- Assist other departments wherever necessary and maintain good working relationships.
Minimum Qualification:
Experience Length: 3 Years
How to Apply
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