Healthcare Scheduler – PhoneCall Job Solvo Global
Admin Jobs. Solvo Global Jobs
Job Description:
The Scheduler is responsible for maintaining strong client and caregiver relationships, ultimately ensuring a “best in home care” experience for both clients and employees. This role plays an integral part in matching caregivers with clients, handling referrals accurately, and coordinating schedules to meet client needs.
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OnSITE: Oasis Outsourcing – Royal Office – Royal Offices, 3rd Floor, Office 33, Mogotio Road, Kenya
Requirements:
- English C1
- 2 years of experience as a Scheduler in health areas preferably
- Basic office and computer skills with strong organizational abilities.
Responsibilities:
- Verbal Communication Answer telephone calls and inquiries in a professional, upbeat manner.
- Communicate regularly with associates and clients to evaluate service quality.
- Serve as liaison between caregivers and the Office Manager.
- Customer Focus Respond promptly and courteously to customer calls.
- Receive and process referrals and inquiries regarding company programs.
- Adaptability Assist with sales, marketing, and public relations efforts as needed.
- Decision Making & Judgment Maintain integrity in all interactions with caregivers and clients.
- Demonstrate alignment with the company’s vision, mission, and core values.
- Problem-solve and make sound decisions in a fast-paced environment.
Read>>>Want to Nail Your Next Job Interview? 3 Ways to Prove You’re the Best Hire
How to Apply
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