Candidates Testimonials – How C.S.S Got Me Hired
Advice From Our Recruitment Team – By Carolyne N. – Head Of Recruitment
Personalized Support for Your Success
Upcoming Trainings & Events – Leadership & Career Growth Events
Head of SME Business Job Umba
Finance Jobs, Umba Jobs.
Job Summary:
To drive SME business growth through client acquisition, lending expansion, deposit mobilisation, and strong team leadership, while maintaining portfolio quality and profitability.
Responsibilities:
SME Client Acquisition & Lending Growth
- Drive acquisition and onboarding of SME and MSME clients.
- Deliver SME and MSME lending disbursement targets.
- Build and manage a strong pipeline and improve conversion rates.
Portfolio Productivity & Revenue Optimisation
- Manage average loan size and yield to ensure profitability.
- Drive utilisation of approved credit limits.
- Ensure sustainable and quality growth of the SME loan book.
Deposits Mobilisation & Liability Growth
- Deliver net deposit growth targets across SME customers.
- Increase proportion of low-cost deposits (CASA).
- Optimise cost of funds on SME deposits.
- Drive fee income from SME transactional banking activities.
Portfolio Quality & Risk Management
- Maintain portfolio quality within acceptable thresholds.
- Ensure early identification and resolution of arrears.
- Uphold strong credit underwriting, monitoring, and reporting standards.
- Ensure compliance with internal policies and regulatory requirements.
Market Intelligence & Business Strategy
- Monitor SME market trends, customer needs, and competitor activity.
- Provide input into product development and commercial strategy.
Sales Leadership & Team Management
- Lead SME sales teams to achieve aggregated targets.
- Drive staff productivity (business per staff).
- Conduct performance management, coaching, and development.
- Maintain acceptable attrition levels and succession planning.
Qualifications & Experience
- Bachelor’s degree in Business, Finance, Economics, or a related field
- Master’s degree is an added advantage
- Minimum 7–10 years’ experience in SME banking or business development
- Proven track record in lending, sales, and portfolio management
- Experience managing and leading sales teams
Skills & Competencies
- Strong sales and negotiation skills
- Leadership and team management capability
- Commercial and financial acumen
- Credit and risk understanding
- Relationship management and networking ability
- Strategic thinking and execution
- Results-driven with strong performance orientation
How to Apply
🚨 Before You Apply for This Job. Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Get it reviewed here by our recruiters today.

