Head of Sales (Country Manager) Job City Walk
Job Purpose
To drive overall sales performance, profitability, and market growth across all branches.
The role is responsible for developing and executing sales strategies, leading branch teams, optimizing stock movement, and ensuring operational excellence in line with the company’s vision.
Qualifications & Experience
- Bachelor’s degree in Business, Sales, Marketing, or related field.
- Minimum 8-10 years’ experience in retail sales management (fashion industry preferred).
- Proven track record in managing multiple branches or regions.
- Strong leadership and team management skills.
Key Competencies
- Strategic thinking and execution
- Strong analytical and decision-making skills
- Leadership and people management
- Excellent communication and negotiation skills
- Results-driven and high level of accountability
- Strong understanding of retail operations and fashion trends
Key Responsibilities
Sales Strategy & Revenue Growth
- Develop and implement countrywide sales strategies to achieve revenue targets.
Branch Performance Management.
- Oversee performance of all branches and ensure alignment with company goals.
Team Leadership & Development.
- Lead, coach, and mentor Branch Managers and sales teams.
Inventory & Stock Management.
- Ensure optimal stock levels across all branches.
Customer Experience & Brand Growth.
- Ensure excellent customer service standards across all branches.
Financial Management.
- Monitor sales performance against budgets and forecasts.
Reporting & Communication
- Prepare and present sales performance reports to directors.
Compliance & Operations.
- Ensure adherence to company policies, procedures, and standards.
Key Performance Indicators (KPIs)
- Sales growth (monthly, quarterly, annually)
- Branch performance improvement
- Stock turnover rate
- Reduction in aged stock
- Customer satisfaction scores
- Staff productivity and retention
- Profit margins
How to Apply
Interested candidates should submit their Updated CV and cover letter to jobs@citywalk.co.ke.
Kindly indicate “HEAD OF SALES – COUNTRY MANAGER” in the subject line.
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