Head of Collection Logbook Loans Job Phoenix Capital
Finance Jobs, Phoenix Capital Jobs. Responsible for leading logbook loan recovery operations, supervising collection teams, negotiating repayment plans, and ensuring compliance with lending policies. Requires a Bachelor’s Degree or Diploma in Business, Finance, Credit Management, or a related field, with at least 5 years of debt collection or loan recovery experience. This is a full-time, on-site position based in Nairobi
We are seeking an experienced and results-driven Head of Collections – Logbook Loans to lead the management and recovery of our logbook loan portfolio, reduce Portfolio at Risk (PAR), and strengthen collections performance across all branches.
Qualifications
- Bachelor’s degree in Business Administration, Economics, Credit Management or Banking.
- Professional certification in Credit Management, Risk Management, Finance or Debt Recovery is an added advantage.
- Minimum 5 years’ experience in Collections, Credit Recovery or Debt Management, with at least 3 years in management.
- Proven experience managing Logbook Loans or other vehicle-secured lending portfolios.
- Strong understanding of secured lending, credit risk, collections and recovery processes.
Key Competencies
- Strong leadership, negotiation and team management skills.
- Good understanding of PAR management, recovery rates and collections KPIs.
- Strong analytical, reporting and problem-solving ability.
- High integrity, professional judgement and ability to work under pressure.
Key Responsibilities
- Lead collections and recovery strategy for the Logbook Loan portfolio.
- Drive reduction of PAR, arrears and non-performing loans, especially DD+30 accounts.
- Set collections targets and hold branches and teams accountable for results.
- Lead recovery of difficult and high-value accounts through negotiations, field visits and structured repayment plans.
- Oversee vehicle tracing, repossession, valuation, auction and disposal of recovered vehicles.
- Coordinate auctioneers, recovery agents, trackers, investigators and other external partners.
- Review delinquency trends and provide regular collections, PAR and recovery reports.
- Ensure all recovery activities comply with company policy and Kenyan laws.
How to Apply
Send applications to: magdaline@phoenixcapital.co.ke & jacob@@phoenixcapital.co.ke
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