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Head Barista Job Nu Health Agency

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Job Summary:

The Head Barista / Barista is responsible for crafting high-quality coffee and espresso beverages while delivering outstanding customer service in a fast-paced café environment. The Head Barista also plays a leadership role, overseeing daily operations, training junior staff, maintaining inventory, and ensuring all drinks meet the café’s quality standards. This role is key to fostering a welcoming atmosphere and consistently excellent customer experiences.

  • Minimum 1–2 years of barista experience; leadership experience required for Head Barista role
  • Strong knowledge of coffee brewing techniques and equipment (espresso machines, grinders, pour-over, etc.)
  • Experience in a fast-paced hospitality or café environment
  • Previous experience in GCC countries is an added advantage
  • High school diploma or equivalent; hospitality or barista certification is a plus
  • Understanding of basic food safety, hygiene, and cleanliness standards
  • Experience with POS systems and cash handling
  • Flexible availability, including weekends and holidays

Skills:

  • Coffee Expertise: Skilled in brewing, espresso preparation, and latte art
  • Customer Service: Professional, friendly, and attentive to customer needs
  • Leadership (for Head Barista): Capable of managing a team, training new staff, and supervising shifts
  • Multitasking: Able to handle high-volume service without compromising quality
  • Teamwork: Collaborates well with colleagues and supports a positive work environment
  • Attention to Detail: Consistent in drink preparation, presentation, and cleanliness
  • Problem-Solving: Handles customer concerns and minor technical issues confidently
  • Communication: Clear and effective with both customers and team members

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