Candidates Testimonials – How C.S.S Got Me Hired
Advice From Our Recruitment Team – By Carolyne N. – Head Of Recruitment
Personalized Support for Your Success
Upcoming Trainings & Events – Leadership & Career Growth Events
Group ICT Manager Job CDL Human Resource
IT Jobs. CDL Human Resource Jobs
The Group ICT Manager will oversee the design, implementation, and management of the organization’s ICT infrastructure across all business units. This role ensures that ICT systems are reliable, secure, efficient, and aligned with the Group’s strategic goals. The position requires strong leadership, project management skills, and a forward-thinking approach to technology adoption.
Key Responsibilities
Strategic ICT Leadership
- Develop and implement the Group’s ICT strategy in alignment with overall business objectives.
- Identify emerging technologies and recommend adoption to improve operational efficiency and competitive advantage.
- Establish ICT policies, procedures, and standards for all business units.
Infrastructure & Systems Management
- Oversee the design, maintenance, and security of the Group’s network, servers, databases, and communication systems.
- Ensure high availability, performance, and reliability of ICT systems.
- Lead system upgrades, migrations, and integration projects.
Cybersecurity & Compliance
- Develop and enforce cybersecurity protocols to protect the Group’s data and systems.
- Ensure compliance with relevant data protection regulations (e.g., GDPR, national ICT laws).
- Conduct regular risk assessments and security audits.
ICT Support & Operations
- Manage the ICT helpdesk and ensure timely resolution of technical issues.
- Coordinate disaster recovery and business continuity plans.
- Ensure proper ICT asset management and inventory control.
Team Management & Development
- Lead, mentor, and develop the ICT team across all business units.
- Foster a culture of continuous improvement and innovation within the ICT department.
- Plan and manage the ICT department’s budget effectively.
Vendor & Stakeholder Management
- Manage relationships with ICT service providers, software vendors, and contractors.
- Negotiate and oversee ICT-related contracts and service level agreements (SLAs).
- Collaborate with other department heads to ensure technology supports operational needs.
Qualifications & Experience
- Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s degree preferred).
- Professional certifications such as ITIL, PMP, CISSP, CCNA, or Microsoft Certified Solutions Expert (MCSE) are an added advantage.
- Minimum 7–10 years’ experience in ICT management, with at least 3 years in a senior leadership role.
- Proven track record of managing ICT projects and multi-site ICT infrastructure.
How to Apply
🚨 Before You Apply for This Job. Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Get it reviewed here by our recruiters today.