Golf Course Marshall Job Amentum, Lamu, Kenya

Job Responsibilities

• The Golf Course Marshall is responsible for the day-to-day operations, maintenance, and customer service aspects of the golf facility, ensuring compliance with operational standards and providing an exceptional experience for patrons. This role includes oversight of the golf course, driving range, snack shop, and pro-shop. Primary responsibilities include, but are not limited to:

Golf Course Operations:

• Overseeing the daily operation and maintenance of the golf course, driving range, snack shop, and pro-shop.
• Scheduling and coordinating tee times, tournaments, and special events to maximize the use of the golf facilities.
• Developing and implementing policies and procedures in compliance with CNICINST 1710.3 Chapter 20 Sections 2004 and 2008.
• Ensuring the cleanliness, safety, and readiness of facilities and grounds.

Staff Management:

• Supervising, training, and scheduling staff to ensure smooth operations across all areas of the facility.
• Monitoring staff performance and providing guidance to ensure excellent service delivery.
• Creating a positive work environment to enhance team productivity and customer satisfaction.

Customer Service and Retail Oversight:

• Managing the daily operations of the snack shop and pro-shop, ensuring inventory control and proper stock levels.
• Ensuring high standards of customer service, addressing customer needs, and resolving concerns promptly.
• Coordinating food and beverage services to provide a quality experience for golfers and other visitors.

Facility and Course Maintenance:

• Ensuring the golf course and driving range are maintained to meet required standards for appearance and playability.
• Implementing maintenance schedules for equipment, grounds, and facilities.
• Overseeing the procurement and management of supplies and materials necessary for course operations and maintenance.

Minimum Requirements

• At least three (3) years of experience in operating or maintaining a golf facility that included a golf course, driving range, snack shop, and pro-shop.
• Training and certification in accordance with CNICINST 1710.3 Chapter 20 Sections 2004 and 2008.
• Strong operational knowledge of golf course management, including customer service, maintenance, and retail infrastructure.
• Demonstrated experience in supervising teams and managing daily operations.
• Excellent communication and customer service skills to ensure a professional and welcoming experience for patrons.
• Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization.

Preferred Qualifications

• Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce.
• Valid country driver’s license.
• Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
• Familiarity with managing recreational programs and services for military or government facilities.
• Knowledge of golf course maintenance practices and groundskeeping tasks.
• Experience managing one or more areas of retail food and beverage services at a golf facility.

Other Responsibilities

Safety

• Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

Quality

• Quality is the foundation for the management of our business and the keystone of our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

How to Apply

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