Systems & Financial Operations Manager NGO Job Educate!

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What You’ll Do

System Architecture and Automation (40%)

• Workflow Design: Identify operational pain points and lead the charge in redesigning these workflows to be faster, simpler, and more effective
• AI & Low-Code Building: Lead the implementation of AI agents and low-code solutions (e.g. n8n, Zapier) to increase efficiency and scalability
• Operational Infrastructure: Ensuring global infrastructure (office procurement, physical mail, etc.) can run on autopilot  with minimal executive oversight
• Scalability Audits: Conduct regular complexity audits to purge redundant SOPs and legacy systems, ensuring our tech stack remains lean, integrated, and high-performing

Financial Systems Building and Integrity (35%)

• Accounts Payable Optimization: Own the end-to-end Accounts Payable architecture. Implement automated coding and approval routing to ensure accuracy and compliance
• CRM-to-Finance Integration: Architect the logic that keeps CRM donor records perfectly synced with bank deposits
• Strategic Governance: Design the tracking systems and dashboards that keep the global finance team on schedule, ensuring deadlines are met through system-driven triggers
• Team Upskilling & QC: Transition the finance team from “execution” to “audit” by training them to perform high-level Quality Control on automated outputs and ensuring they have the technical literacy to manage an AI-augmented stack

Special Projects and Executive Support (25%)

• Strategic Leadership Support: Drive complex non-routine projects for the executive leadership team to streamline operational efficiency
• Virtual Assistant (VA) Optimization: Treat our VA team as a scalable resource, by helping design the workflows they follow, setting KPIs for their success, and managing their output
• Cross-Functional Efficiency: Identify opportunities where internal efficiency is lagging and deploy rapid-response systems or automation to bridge the gap.

Who You Are

• You are proactive in identifying and prioritizing improvement opportunities through listening to team needs and spotting pain points
• You’re excited to experiment with automation tools (e.g., ChatGPT, Gemini, Zapier, Google Workspace integrations) and view AI as a core component of modern operational excellence
• You’re able to organize data, build formulas, and use spreadsheets to streamline operations
• You are a natural teacher who can translate technical complexity into user-friendly tools, bringing the rest of the team along and upskilling them to manage these systems independently. 
• You have an undergraduate degree and 3–5 years work experience in Operations, Systems Management, or a high-level Administrative role where you didn’t just follow processes, you built them.

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How to Apply

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