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Front Office Manager Job

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We are looking for a dynamic and experienced Front Office Manager to lead our front office team and deliver exceptional guest experiences while driving operational efficiency and revenue performance.

  • Minimum 5+ years’ experience in a similar role within a reputable hotel
  • Diploma or Degree in Hospitality/Hotel Management or related field
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Proficiency in hotel management systems (PMS)
  • Strong problem-solving skills and a customer-focused mindset
  • Overseeing front office operations (reception, reservations, guest services)
  • Leading, training, and supervising front office staff
  • Ensuring excellent guest satisfaction and handling escalations
  • Monitoring occupancy, revenue performance, and reports
  • Coordinating with other departments for seamless operations

Send: CV, certificates, ID copy & recommendation letters
Apply: hr@bwpremierwestlands.com

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