Flying Intersectional Importation & Customs Specialist NGO Job MSF

Flying Intersectional Importation & Customs Specialist NGO Job. NGO Jobs In Kenya

The purpose of this position is to serve as a flying expert advisor on Importation & customs -related matters and plays a crucial role in the continuous improvement of our knowledge and to find suitable solutions for our operational needs. Additionally, the role involves a commitment to foster the community of practices for MSF professionals involved in customs and transport, and will travel to support country intersectional supply chain teams to make assessments and support in the implementation of agreed terms of reference (TORs)/ road maps per context.

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Key Responsibilities:

Provide MSF Entities with Strategic, Technical, and Hands-on Support.

• Advisor: serves as an expert advisor on customs and transport(freight)-related matters, offering, developing, and promoting guidance on best practices, regulations, and processes by supporting country supply chain teams on assessments and implementation of improvements.
• Support in country teams on streamlining Importation and Domestic freight Processes: Optimize time and cost efficiency in coordination with relevant stakeholders.
• International Regulatory Compliance: Develop a deep understanding of international customs and transport regulations. Identify and tailor multiple compliance solutions to suit the unique needs of each operational country / context and ensure their effective implementation.
• Support to emergency responses and to operational sites: When required, anticipate, and clarify importation requirements of specific countries with the concerned stakeholders, and help identify solutions. Provide second line hands on context support to bring solutions adapted to the context on specific problematics and notably to capitalize on them.
• Key Performance Indicators: following KPIs for Transport and Customs that can be tailored and applied across MSF organizations/ contexts.
• Define Roles and Responsibilities: Clarify roles and responsibilities across the importation and domestic freight management process, involving all relevant stakeholders in the supported countries.
• Process Mapping Methodology: Develop a methodology for mapping importation and domestic freight management processes specific to various countries of MSF operations
• Liaise with other key stakeholders like OC based back-office referents / Cells / SCTC to align on in country support expectations and align in country visits for support.

Cross-Functional Collaboration and Facilitation

• Supply Chain and Customs & Transport experts: Maintain close collaboration to ensure a clear identification of operational needs. Assist MSF teams dedicated to importation at country level in implementing sustainable and coherent customs and freight management solutions considering the complexity of each context.
• Risk Management: Consult the internal audit teams to identify potential risks in customs and transport and overall supply chain to proactively identify mitigating measures contingency plans, and information capitalization.
• Regional hubs and supply centers: Provide support and collaborate closely with regional hubs (MSF Supply Kenya, SUKA, SASSU, South America and LATAM), with concerned technical referents and counterparts in Supply Centers (MSF Supply, APU, MSF Logistique) in the supply chain department to align projects within technical domains.
• Intersectional cohesion: Supports alignment throughout the supply chain and ensures coherence with concerned technical referents and, when concerned, with other OCs.
• Information Repository Management: Collaborate with relevant teams to design, implement, and sustain an intersectional and cross-departmental Information Repository (covering areas like Supply, Pharma, Legal, etc.), exemplified by GeoApp, the MSF country-specific supply profiling system.

Knowledge Management

• Write, capitalize, communicate, and promote technical information, best practices and lessons learned. Keep its updates in appropriate channels such as share point etc.
• Facilitate the formation and growth of communities of practice (CoPs) and help the peers to collaborate and to promote a culture of knowledge sharing.
• Develop and facilitate trainings and briefings in coherence with other technical domains and pedagogical path for in country MSF teams.
• Contribute to keeping knowledge up to date in terms of technical evolution and best practices for each technical domain

Qualifications and Skills:

Practical/Technical Knowledge

• A minimum of 3 years’ experience working in international freight forwarding and customs compliance.
• A minimum of 2 years of experience working with MSF in various operational settings, including transport and customs roles is highly desirable.
• Experience as a flying support with team coaching and mentoring skills is a plus.
• Education specific to customs administration and/or legislation, or equivalent professional experience.
• Proactive and strategic thinker with a focus on with ability to provide agile solutions while also keeping a long-term strategic view.
• Strong analytical skills, a critical mindset, ability to negotiate and to make informed decisions in collaboration with various stakeholders.
• Effective pedagogical abilities to impart knowledge and facilitate learning.
• Capable of collaborative teamwork, cross-functional cooperation, and working autonomously when required.
• Professional working fluency in French is mandatory for this role, with working knowledge in English being essential.
• Communicating and Influencing of Flying Intersectional Importation & Customs Specialist
• Demonstrate independent initiative, drive for change, improvement and innovation.
• Excellent communication skills, assertiveness negotiation and influencing skills.
• Ability to work in a cross-cultural and cross-functional environment.
• Team player with strong customer orientations

Practical Requirements

• Proficiency in standard office tools including Word, PowerPoint, Excel and data management.

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How to Apply

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