Floor Attendant Job City Walk Mombasa, Kenya

Job Title: Floor Attendant
Date Posted: 20/08/2026
Job Type: Full Time
Job Level: Entry
Employer: City Walk
Industry: Sales & Marketing
Salary: Open
Location: Mombasa
Country: Kenya
Deadline: 24/08/2026
Summary: Floor Attendant role at City Walk. Responsible for maintaining floor cleanliness, supporting customers, and keeping the work area organised. Requires relevant hospitality or retail experience and strong customer service skills. The role is based in Mombasa with duties performed on-site.

They are looking for a friendly, energetic, and customer-focused Floor Attendant to deliver excellent service, support sales, and maintain a clean, organized, and well-stocked store environment.

  • Greet and assist customers, understanding their needs and preferences.
  • Provide detailed product information and recommendations.
  • Maintain store cleanliness and product displays.
  • Handle transactions and manage POS systems.
  • Monitor inventory levels and assist in stock replenishment.

Requirements:

  • Previous retail or sales experience is required, at least 2-3years.
  • Strong communication and interpersonal skills.
  • Customer-oriented with a positive attitude.
  • Ability to work in a fast-paced environment.
  • Flexibility to work weekends, holidays, and shifts as required.
  • Basic knowledge of POS systems is a plus.
  • Professional skills in sales e.g.-upselling and cross selling.
  • Exposure to merchandising and display management
  • Certificate, Diploma or degree in Business, Sales, Marketing, or related field.
  • 2-3 years of retail sales experience.
  • Strong communication and customer service skills.
  • Proficiency in English and basic administrative skills.

Send your CV and a cover letter to jobs@citywalk.co.ke with the subject line “FLOOR ATTENDANT.” and specify your preffered location.

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