Field Technician – MBS Job WIOCC
Engineering Jobs, West Indian Ocean Cable Company Jobs.
Job Objective:
Assist field support, resolve incidents, and assigned problems, install, maintain and manage network equipment.
Reporting Line: Regional Operations Manager
Key Duties and Responsibilities
- 24/7 field assistance, on-call, out of hours and night / weekend / public holidays working as required
- Proactive monitoring of equipment and facilities
- Assist network installation, testing and commissioning, bringing into service, integration
- Cross connects and jumping
- Assist to maintain records, inventory and spares
- Assist to receive equipment, bench test, storage and RMA return handling
- Assist with incident and problem resolution as directed by NOC / TAC
- Provide Service Desk cover as required
- Assist Service Manager as directed
- Assist with technical shareholder support / shareholder consultancy and sales support
- Assist with network quality and performance management
- Assist with creation of ad hoc reports as needed
- Assist other departments and projects as requested by the Programme Manager
- Drive company vehicles as required
- Adhere to all company policies and procedures
Minimum Qualifications:
- Bachelor’s degree in Engineering or related field
- CCNA, Cisco, MikroTik and Fiber Optic certifications (desirable)
- Proficiency in routing protocols: OSPF, EIGRP, BGP, MPLS
- Strong communication and interpersonal skills
- Valid driver’s license
Experience and Skills
- 3+ years of relevant work experience in telecom industry
- Knowledge of platforms including OTN, DWDM, SDH, Data (Ethernet, IP/MPLS, OSPF, BGP).
- Knowledge in supporting transmission and switching equipment from leading manufacturers. i.e., Mikrotik, Juniper, Tejas Networks etc.
- Must use systems effectively to record information accurately and concisely in a timely manner
- Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
- Excellent communications and soft skills, including ability to listen and follow instructions
Attributes
- Client focused, relationship builder
- Integrity, honest with high ethical standards
- Boundless, passionate, and flexible
- Personal excellence, accuracy, and attention to detail
- Collaborative, achieve results through teamwork and partnerships
How to Apply
1. Applying For Jobs That You Qualify But Not Getting Interviews?
Click Here And Get An Expert Review Of Your CV From Our Recruitment Team Plus 3 Months Job Search Assistance. Land Your Next Job Faster.
2. Register your CV with us today for a better job.
Upload your CV to be considered for jobs that match your skills, experience and career level. Upload your CV here — It's free.
3. Stay relevant in a competitive job market.
Register for short professional courses starting next month. See courses starting next month.
4. Pass Your Next Job Interview With Confidence
Learn how to confidently sell your value and negotiate best salary in interviews. Click here for interview preparation. Interview with confidence.
Job Seeker Testimonials
Since 2011 Corporate Staffing has helped over 13,000 job seekers across Kenya secure new jobs with our clients. Read our job seekers’ success stories here.