Entitlement Officer – Finance, Debtors Job AKUH

Finance Jobs. Aga Khan University Hospital Jobs

Position Summary

Reporting to the Assistant Manager, Debtors department, the Entitlement Officer -Finance will support accurate and efficient Revenue Cycle operations by ensuring proper system configuration, continuous monitoring, and timely resolution of billing, denial, and claim processing issues within Meditech, thereby protecting organizational revenue loss, enhancing process compliance, and contributing to the organization’s objective of delivering reliable and sustainable financial performance through quality healthcare service delivery.

Key Responsibilities

• Revenue Cycle System Optimization & Issue Resolution: Evaluate gaps raised by Revenue cycle, billing staff and documenting the relevant Meditech Jiras. Coordinate with Meditech for solution.
• Meditech Dictionary Configuration & Finance System Alignment: To guide finance in dictionary building in Meditech e.g. entitlement, discounts, co-pay, and any other administration rules agreed upon by the client.
• Revenue Cycle System Testing & Quality Assurance: Testing all Revenue cycle developments and solution
• Diagnosis Compliance Monitoring & Revenue Integrity: Daily monitoring of diagnosis compliance and the reasons for any gaps to facilitate corrective actions with parties involved
• Electronic Claim Management Monitoring & System Performance Assurance: Daily monitoring of electronic claim management and ensuring the system is executed as expected.
• Revenue Cycle Training & Capacity Development: Participating in creating and updating the Revenue cycle training materials for all billing areas on and off campus
• Revenue Cycle Inquiry Management & Vendor Communication: Participate in responding to enquiries that may be raised by Meditech on Revenue cycle matters
• Dictionary Management, Denial Code & Account Exception Resolution: Daily monitoring of system assigned dictionaries and resolving denials codes & Invalid accounts.
• Perform any other duties as may be requested by the department leadership.

Qualifications

• CPA (K)/ ACCA or bachelor’s degree in finance/ commerce or a Business-related field. Added advantage if possessing both
• A minimum of 3 years’ experience in a busy Accounting/Credit Management department.
• Exposure in systems implementation and Proficient in MS Office Suite
• Excellent communication skills both written and oral.
• Excellent customer service skills.
• Good interpersonal skills: Ability to build relationships among team members.
• Ability to work under pressure and meet stringent deadlines.
• Physically fit and able to sit for long hours.
• Accuracy & efficiency in handling demanding workload.
• Knowledgeable and can perform routine/non routine assignments.

How to Apply

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