Employee Relations & Wellness Manager Job CIC Insurance

Insurance Jobs, CIC Insurance Jobs.

About the Role:

This role is critical in fostering a fair, inclusive, and psychologically safe workplace across the CIC Group. It combines proactive Employee Relations (ER) management with strategic wellness integration to enhance employee experience and shape organizational culture.

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Key Responsibilities

Employee Relations 60%

• Drive execution of a values-driven Employee Relations strategy that fosters trust, accountability, and alignment with organizational culture.”
• Integrate wellness insights into ER frameworks to create a holistic employee experience.
• Drive initiatives that promote fairness, resilience, and engagement in a fast-evolving environment.
• Proactively manage ER issues across the group, including grievances, disciplinary actions, and performance concerns.
• Standardize ER practices across all markets and ensure compliance with governance frameworks.
• Review grievance management frameworks to ensure fair, timely resolution and leverage insights for culture improvement.
• Manage and review anonymous reports with confidentiality and integrity, identifying trends for preventive action.
• Provide clear communication to stakeholders throughout grievance processes, ensuring transparency and trust.
• Implement safe channels for feedback and foster psychological safety.
• Provide ER reporting and insights for continuous improvement.

Wellness Integration (20%)

• Coordinate the deployment of a holistic Wellness Framework.
• Review and manage wellness programs addressing physical, mental, and emotional health.
• Track and report wellness metrics, integrating insights into ER strategies.
• Promote mental health awareness, resilience training, and stress management initiatives.
• Drive communication and engagement for wellness programs through internal channels.
• Review employee engagement feedback and identify key wellness drivers for integration into the people strategy
• Review wellness data to determine trends and use insights to refine the wellness initiatives.

Culture and Employee Experience (20%)

• Actively contribute to the design and deployment of the culture integration (values) programs and employee experience
• Contribute to the design and implementation of culture and employee experience initiatives, including behaviour change strategies, targeted communication campaigns, and storytelling approaches to reinforce desired cultural norms and values
• Embed DEI principles into ER and wellness strategies.
• Partner with the People and Culture leadership to advance inclusive practices and flexible work practices.

Qualifications

• Bachelor’s degree in a business-related field.
• Post-graduate Diploma in Human Resource Management.
• 8+ years in as a HR generalist role with exposure in all aspects of the employee life cycle
• At least 3 years of experience in an Employee Relations role.
• Understanding of employee wellness and its integration into ER management.
• Experience in employee relations management, case management, wellness program design, and ER frameworks.

Key Competencies

• Agile thinker with strong problem-solving skills.
• Excellent stakeholder management and communication.
• Ability to work in a fast-paced, evolving environment.
• Strong analytical and data-driven decision-making capability.

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How to Apply

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