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Dispatch Officer / Driver -Meru Job Harley’s

Dispatch Officer / Driver -Meru Job

We are seeking a reliable and professional Dispatch Officer / Driver to join our team. In this role, you will be responsible for ensuring the timely and efficient delivery of goods to our customers using the company-assigned vehicle. The ideal candidate should have strong attention to detail, a good understanding of delivery protocols, and a commitment to upholding safety, compliance, and customer service standards. Responsibilities include verifying deliveries, maintaining accurate documentation, supporting dispatch and loading operations, and ensuring adherence to PPB, OHAS, traffic, and city council regulations.

Job Benefits

  • Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth.
  • Transparent Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.
  • Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the growth of the company.

Responsibilities

  • Delivery Operations: Safely drive the company’s vehicles to deliver goods as per the dispatch schedule, ensuring accuracy, professionalism and full compliance with traffic and city council regulations.
  • Vehicle Inspection and Safety Compliance: Conduct daily vehicle checks and report faults, ensuring compliance with OHAS, PPB and the company’s safety standards during all deliveries.
  • Loading, Unloading, and Goods Handling: Assist in proper loading and unloading of goods, following correct stacking and handling procedures to prevent damage and ensure compliance with regulatory standards.
  • Accountability and Documentation: Ensure accuracy and accountability of goods in your custody, and promptly submit all signed delivery documents, cheques and updated delivery logs.
  • Customer Service and Communication: Provide courteous service during deliveries, address customer concerns, and escalate issues or delays to the Dispatch Manager for resolution.
  • Vehicle Hygiene and Corporate Image: Maintain a clean vehicle and present a professional company image by wearing full uniform and ensuring proper parking and handling of goods.
  • Security and Emergency Response: Adhere to the company’s security protocols, park vehicles in safe zones, and report any emergencies or incidents immediately.
  • General Dispatch Support: Support dispatch operations through order sorting, verification and coordination with internal teams, and perform other tasks as assigned.

Qualifications

  • Minimum KCSE Certificate. A Certificate and/or diploma in logistics or supply chain will be an advantage.
  • Valid Driving License (Class BCE or as applicable) with a 3-year clean driving record.
  • Minimum 3 years of experience in delivery, courier or dispatch operations.
  • Good familiarity with the Meru region and the surrounding Mount Kenya region.
  • Basic mechanical knowledge and experience with vehicle checks and care.
  • Experience handling pharmaceutical or sensitive goods will be an advantage.
  • Fluent in both English and Kiswahili. Knowledge of additional regional languages will be an advantage.

How to Apply

Candidates are invited to send their application, bearing the reference ‘Ref: HAR/HR/AD/060’, along with a detailed CV and copies of reference letters, to the Human Capital Department via e-mail: careers@harleysltd.com.

Closing Date: 8th August 2025.

Only the best candidates will be shortlisted and contacted for an interview.

The Company reserves the right not to make any appointment following this advertisement.

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