Director Operating Model NGO Job WWF

NGO Jobs, World Wildlife Fund Jobs.

The Director, Operating Model will architect WWF International approach for Workforce Planning, Organisation Design. This role will be focused on Organisational Development where you will combine strategic thinking with hands-on execution, requiring expertise in organisational design principles. 

You will also lead Strategic Workforce Planning in collaboration with the Senior Director People & Culture; you will define how we approach organisational design and workforce planning across WWF then make it happen. You’ll build capability in our SBPs while personally leading high-impact initiatives that shape how we work

Duties & Responsibilities

Strategic Architecture 

• Design and implement scalable, WWF-wide organisational design, team effectiveness and workforce planning frameworks aligned to business objectives and growth trajectory.
• In coordination of Senior Director P&C translate business strategy into organisational structure, capability requirements, and workforce implications.
• In collaboration with the Talent Development Director, you will develop predictive workforce models that identify talent gaps and risks, and future capability needs across critical roles and functions.

Framework Development & Enablement

• Create organisational standards, tools, and methodologies for organisational design and strategic workforce planning that can be deployed consistently across WWF. 
• Build organisational design and workforce planning capabilities in P&C business partners and people leaders through training, coaching, and hands-on facilitation.
• Establish governance processes and decision frameworks that ensure organisational changes are data-driven and strategically sound.

Execution & Advisory

• Partner directly with senior P&C business partners to diagnose organizational effectiveness challenges and design fit-for-purpose solutions.
• Lead high-visibility organisational design projects that restructure teams, clarify accountabilities, and optimise spans of control.
• Serve as primary designer and project lead on enterprise-wide organisational development and effectiveness initiatives with significant business impact.

Data-Driven Insights

• Manage people Analytics manager to translate workforce data into actionable insights on organisational health, talent distribution, and structural efficiency.
• Develop dashboards and reporting mechanisms that give leaders visibility into workforce composition, turnover risk, and readiness for future needs.
• Apply evidence-based approaches to test and validate organizational design decisions before implementation.

Required Qualifications

• Advanced degree in relevant field (for example: Advanced Diploma in Strategic L&D CIPD Level 7), Organizational Development, Leadership, Psychology, or related field. 
• Significant experience (10+ years) in Business Administration, Management, Organisational Design, Operations Management, leadership development, or a related field within international organisations.
• Senior level of progressive experience in organisational design ideally in complex, matrixed environments.
• Senior experience leading organisation wide organisational development and effectiveness initiatives with measurable business impact.
• Demonstrated expertise across multiple OD disciplines: organisational design, workforce planning.

Required Skills and Competencies

• Exceptional business acumen with ability to connect organisational design decisions to financial outcomes and operational performance.
• Advanced project management skills with track record of delivering complex, multistakeholder initiatives on time.
• Strong analytical and systems thinking abilities; comfortable working with workforce data and translating it into strategic recommendations.

Influence & Collaboration 

• Proven ability to facilitate difficult conversations and build consensus among senior stakeholders with competing priorities.
• Executive presence and credibility to advise senior leaders on sensitive organizational topics.
• Thrives in ambiguity, able to move forward when parameters are unclear, information is incomplete, or priorities are shifting, while bringing structure and clarity to complex situations.
• Collaborator who can navigate ambiguity and drive clarity in complex organisational environments.
• Embraces the WWF mission and values of the organisation: Courage, Integrity, Respect & Collaboration.

How to Apply

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