Customer Service Representative Job PCEA Tumutumu Hospital and Training College

Medical Jobs, PCEA Tumutumu Hospital and Training College Jobs. Responsible for welcoming patients and visitors, responding to inquiries, providing information about hospital services, assisting with appointments and patient registration, directing clients to the appropriate departments, coordinating with healthcare staff to resolve service issues, and ensuring patients receive a positive service experience. Requires a Diploma or Certificate in Customer Service, Business Administration, Healthcare Administration, or a related field. The position is based in Karatina and requires on-site work.

Qualifications

• Bachelors/Diploma in Customer Service, Front Office Operations, Healthcare Administration or Public Relations from a recognized institution, or an equivalent qualification
• 2 years’ experience in a similar role
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills.
• Strong ethical standards with the ability to maintain confidentiality
• Friendly, Patient and compassionate

How to Apply

Applicants should submit a single PDF containing their application letter, CV, academic and professional certificates, and testimonials, addressed to the undersigned and received by 26th October 2026 to;

The Chief Executive Officer
P.C.E.A Tumutumu Hospital
P.O. Private Bag 10101 – KARATINA

or recruitments@pceatumutumuhospital.org