Customer Service Jobs. Cerba Lancet Jobs

The ideal candidate will be responsible for ensuring excellent client experience, managing service delivery standards, handling escalations and leading a high performing customer service team.

Qualifications

Bachelor’s Degree in a Business-related field
Minimum of 4 years experience in customer service management preferably in healthcare, diagnostics, hospitality or service oriented environment.
Proven leadership and people management experience.
Strong communication, interpersonal and conflict resolution skills.
Excellent organizational and analytical skills.
Proficiency in Microsoft Office Suite and CRM/customer service systems.
Knowledge of healthcare or laboratory operations will be an added advantage.

How to Apply

Interested Candidates should Send updated CV and academic certificates to career@lancet.co.ke. Please indicate the position you are applying for in the subject line of your email.

All applications should reach us by 5.00pm on 29th May 2026 Only shortlisted candidates will be contacted.

This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Get it reviewed here by our recruiters today.

🚨 Before You Apply for This Job. Need Help With Your CV?

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