Credit Controller Job TakaTaka Solutions

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Finance Jobs. TakaTaka Solutions Jobs

About the Role

We are seeking a proactive and detail-oriented Credit Controller to join our Finance Team. The role is responsible for monitoring customer accounts, assessing creditworthiness, managing outstanding debts, and ensuring timely collection of receivables.
You will play a key role in supporting healthy cash flow, minimizing credit risk, and building strong customer relationships in line with company credit policies.

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Credit Management

  • Evaluate customer credit applications and recommend credit limits as per company policy.
  • Monitor and review customer accounts to identify potential payment challenges or credit risks.
  • Maintain accurate and updated customer credit files and compliance documentation.

Collections & Follow-up

  • Work closely with the Debt Collection Team to pursue overdue accounts.
  • Ensure accurate allocation of customer payments against invoices.
  • Communicate proactively with clients regarding outstanding balances, payment terms, and credit issues.
  • Negotiate payment plans or settlements and escalate complex cases to the accountant – Receivables.

Reconciliation & Reporting

  • Reconcile customer accounts and resolve discrepancies promptly.
  • Prepare and review debtor aging reports; flag long-outstanding accounts for action.
  • Generate weekly and monthly collection reports, highlighting trends and risks.
  • Support internal and external audit processes with required documents.
  • Advanced (Level 2)

Responsibilities

  • Develop and implement improved credit control processes and strategies.
  • Analyze debtor performance and recommend account suspensions or recovery actions.
  • Coordinate with Sales and Customer Service to resolve client disputes quickly.
  • Support automation of credit dashboards and monitoring tools.
  • Contribute to policy reviews on credit terms and customer classifications.
  • Train and mentor Debt Collection Officers.

Education

  • KCSE Mean Grade B and above
  • Diploma or Degree in Finance, Business Management, or Business Administration.
  • CPA II or equivalent qualification (ACCA, CIMA) is an added advantage.

Experience

  • Minimum 3 years of experience in credit control, receivables, or debt recovery in a fast-paced environment.
  • Proven experience in credit risk assessment, debt collection, and account reconciliation.
  • Proficiency in QuickBooks and Microsoft Office Suite.

Skills & Competencies

  • Strong analytical and negotiation skills.
  • Excellent communication and client relationship management.
  • High accuracy and attention to detail.
  • Good understanding of credit risk, reconciliations, and reporting.
  • Proficiency in Excel, QuickBooks, and ERP systems.
  • Ability to work under pressure and meet deadlines.
  • High professional integrity and confidentiality.

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