Consumer Insight Assistant Job Kenafric
Customer Service Jobs, Kenafric Jobs. Responsible for collecting and analysing consumer data, conducting market research, tracking customer preferences, preparing insight reports, and supporting marketing decisions. Requires a Diploma or Degree in Marketing, Business, Statistics, or a related field, with 0–2 years of market research or consumer insights experience. This is a full-time, on-site position based in Nairobi, Kenya.
Role Overview
Kenafric is seeking a detail-oriented professional to support its Consumer Insight team by ensuring consumer data is accurate, clean, and delivered on time.
Key Responsibilities
- Digital Data Collection Forms: Program, test, and deploy survey forms using KoboToolbox.
- Advanced Excel Analysis: Clean, structure, and analyze quantitative datasets utilizing functions such as Pivot Tables, XLOOKUP, and SUMIFS.
- Visual Reporting: Transform research findings into clear visual charts, data tables, and PowerPoint presentations.
- Project Administration: Manage research documentation, maintain file archives, and coordinate general administrative workflows.
Qualifications
- Bachelor’s degree in Statistics, Economics, Marketing, Mathematics, Social Sciences, Business Administration, or a related field.
- 0–2 years’ experience (internships count) in data collection, market research, or M&E.
- Strong Excel and PowerPoint skills; KoboToolbox/ODK exposure is an advantage.
- Strong attention to detail, and able to meet tight deadlines.
- Good communication skills and eagerness to learn FMCG operations.
Key Skills
- Software Skills: Proficient in Microsoft Excel (Pivot Tables, XLOOKUP, SUMIFS), PowerPoint, and survey tools like KoboToolbox/ODK.
- Analytical Aptitude: Strong data cleaning, validation, and quality assurance capabilities to translate data into meaningful insights.
- Organization & Execution: Proven ability to coordinate field activities, manage project administration, and meet tight deadlines.
- Communication & Learning Agility: Excellent verbal and written communication skills with a strong drive to learn FMCG business operations.
How to Apply
- Deadline: Close of business 18th October 2026
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