Communications & Marketing Specialist Job Fresh Life

Communication Jobs.Fresh Life

About Fresh Life

Fresh Life is founding partner of The Sanergy Collaborative and an award-winning social enterprise dedicated to transforming urban sanitation in fast growing cities in Africa. Operating in Nairobi, Kisumu, and Eldoret, and Lusaka, Zambia, we provide non-sewered, end-to-end sanitation solutions that ensure urban residents living in informal settlements can access dignified sanitation services.

Our work is aligned to SDG 6 and we partner with the government to develop and deliver safe sanitation and waste management for urban residents. Fresh Life has been operational since 2011, and currently serves 300,000 urban residents daily across 4 cities. We safely remove approx. 20,000T of sanitation waste per year, and mitigate 30,000 tons of CO2 equivalent from being released into the atmosphere.

We have built a diverse team of 400+ professionals committed to making sanitation accessible for all. Our work has been recognized globally by the Bill & Melinda Gates Foundation and Fast Company as one of the world’s most innovative organizations doing social good.

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About the role

The Communications & Marketing Specialist will play a key role in strengthening Fresh Life’s brand and public image, while supporting internal teams to deliver exceptional customer value.
This role will focus on positioning Fresh Life as a leader in non-sewered sanitation and an advocate for citywide inclusive sanitation, both locally and globally. The Specialist will drive high-quality communications and marketing initiatives that support customer acquisition and retention, contribute to a culture of excellence, and elevate the visibility of the Sanergy Collaborative.

Duties and Responsibilities

Brand & Content Development

• Develop and deliver high-quality communication materials across channels, including presentations, reports, website, and social media
• Create engaging content (blogs, press releases, newsletters, reports) that showcases Fresh Life’s and the Sanergy Collaborative’s work
• Capture and share customer stories tailored to different audiences
• Ensure all content aligns with Fresh Life’s brand and messaging
• Media, Digital & Campaigns
• Manage digital platforms and social media channels
• Develop and implement digital marketing strategies to drive engagement and visibility
• Identify and pursue media opportunities to strengthen Fresh Life’s public profile
• Support and execute campaigns, including fundraising initiatives

Marketing & Customer Engagement

• Support customer acquisition and retention through community marketing activities (e.g. roadshows, activations, radio campaigns)
• Conduct market research and track performance of marketing activities
• Support Fresh Life’s reputation with public sector partners and key stakeholders
• Events, Partnerships & Internal Support
• Plan and support events such as conferences, launches, and partner engagements
• Support media, partner, and funder visits, including site coordination and storytelling
• Collaborate with internal teams to support business initiatives
• Manage budgets and ensure high-quality, timely delivery of work

Qualifications

• At least 4 years’ experience in communications and marketing
• Bachelor’s degree in Communications or a related field
• Strong writing and storytelling skills, with the ability to tailor content for different audiences
• Experience managing digital platforms and social media
• A data-driven mindset, with the ability to track and measure impact
• Strong organisation skills and ability to manage multiple priorities

Added Advantage:

• Experience working with media (local or international)
• Photography, video production, or web management skills
• CVs will be reviewed on a rolling basis until the position is filled. As such, the opportunity may close without prior notice, and we encourage interested candidates to apply as soon as possible.

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How to Apply

Candidates may either apply via our website or submit their applications directly via email to talent@fresh-life.org. In your Cover Letter, kindly indicate your salary expectations and notice period.
Do you have a question about how to apply for a job at Sanergy or our recruitment process? Explore our frequently asked questions here to find out.

Fresh Life is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. All qualified persons are encouraged to apply.