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Collections Officer (Logbook Product) Job Phoenix Capital
Finance Jobs, Phoenix Capital Jobs.
Phoenix Capital Ltd is looking for a results-driven Recovery / Collection Officer (LOGBOOK PRODUCT) to join our team.
Must Read>>>How to Align Your CV With Your Career Goals This Year
Key Responsibilities
- Recover outstanding loan amounts and manage delinquent accounts
- Engage clients via calls and follow-ups to ensure timely repayments
- Negotiate repayment plans and provide practical recovery solutions
- Monitor portfolios and initiate recovery actions (including legal processes & repossessions)
- Maintain accurate client, asset, and recovery records
- Prepare daily and weekly recovery reports
- Manage repossessed assets and support their disposal/sale
- Deliver excellent customer care while driving retention
Requirements
- Minimum 2 years’ experience in collections/recovery (microfinance preferred, LOGBOOK PRODUCT)
- Strong negotiation and telephone etiquette skills
- Proficient in MS Word, Excel & PowerPoint
- Self-driven, proactive, and able to work independently
Must Read>>>How to Prepare for Job Interviews in the New Year
How to Apply
Send your CV to magdaline@phoenixcapital.co.ke and copy winnie@phoenixcapital.co.ke and julius@phoenixcapital.co.ke
Application Deadline: Monday, 26th January 2026
If you’re tough on recovery but great with people, we want to hear from you!
🚨 Before You Apply for This Job. Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
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