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Collections Officer Job Juhudi Kilimo
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Key Responsibilities
- Implementing company procedures in line with policy guidelines to achieve departmental strategy goals.
- Scheduling a recovery timetable based on list of bad loans provided.
- Engaging and following up clients with bad debts to resolve arrears and recover the outstanding loan amounts in line with the Company’s delinquency escalation and debt recovery guidelines.
- Carry out post recovery follow ups with the branch teams to ensure that the promise to pay agreements are honored by the clients.
- Writing and submitting performance reports with recommendations for further management decisions.
- Reporting on customer insight to contribute towards risk management while taking opportunity for creating new leads as a value addition process.
- Identifying & recommending best practices for innovation to ensure new & improved processes, products and services.
- Implementing service quality, customer excellence and change initiatives to achieve required business performance and culture.
Qualifications
- Diploma – Business Related qualification
- 4 years of relevant experience
How to Apply
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