Coffee Experience Host Job Spring Valley Coffee
Hospitality Jobs. Spring Valley Coffee Jobs. Coffee Experience Host delivering warm and engaging guest interactions, preparing exceptional coffee, and representing the brand at a 5-star hotel, requiring strong barista skills and confidence in specialty coffee fundamentals, in a hospitality environment, on-site role in Nairobi.
The Role
- As our Coffee Experience Host, you’ll be the face of Spring Valley Coffee inside a 5-star hotel, turning every cup into an incredible experience. You’ll prepare coffee, guide guests through the bean-to-cup story, and bring warmth, confidence, and excellent service to every interaction. This is a role for someone who loves people as much as they love coffee – someone who takes pride in craft, presentation, and representing a brand with excellence.
What’s In It For You
- Be the on-site coffee expert at a prestigious hospitality location.
- Work directly with guests, VIPs, and hotel teams, creating meaningful coffee experiences.
- Build your skills in brewing, storytelling, cupping, and small-batch roasting.
- Join a supportive, passionate team that values growth, training, and curiosity.
- And of course – enjoy great coffee every day, shared with a team that loves what they do.
Location & Work Structure
- Full-time role based at a 5-star hotel in Nairobi.
- You’ll represent Spring Valley Coffee on-site daily, working closely with both hotel staff and our Coffee Team.
- Reports to the Head of Wholesale.
- Requires polished presentation, consistent professionalism, and strong customer interaction skills.
Role and Responsibilities
Guest Experience
- Deliver warm, engaging guest interactions that embody 5-star hospitality.
- Prepare exceptional coffees consistently and confidently.
- Share the Spring Valley Coffee story with clarity, passion, and accuracy.
- Host cupping sessions and tasting experiences for guests and hotel teams.
Coffee Craft
- Roast small sample batches on a simple roaster and explain the process to guests.
- Dial in espresso, maintain brew quality, and follow set recipes.
- Maintain an immaculate, guest-ready coffee and cupping station at all times.
- Document roasting logs, recipes, and tasting notes accurately.
Partnership & Operations
- Work closely with hotel staff to support their understanding of specialty coffee.
- Share guest trends and feedback with the Spring Valley Coffee team.
- Ensure safe and compliant operation of all coffee equipment.
- Represent our brand with professionalism, warmth, and consistent high standards.
Experience & Education
- Strong barista skills with confidence in specialty coffee fundamentals.
- Comfortable engaging guests in a calm, friendly, and polished manner.
- Good communicator who can explain coffee simply and accurately.
- Organised, reliable, and committed to maintaining a high standard of presentation.
- Bonus: experience in cupping, light roasting, or hosting tasting sessions (training will be provided)
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